Job Overview
We are seeking a friendly, organized, and detail-oriented Optical Receptionist to join our dynamic eye care team. In this vital role, you will be the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing appointment scheduling, patient check-ins, and administrative tasks. Your positive attitude and excellent communication skills will help create a smooth and professional experience for everyone who walks through our doors. This paid position offers an exciting opportunity to be part of a caring team dedicated to improving vision health.
Responsibilities
- Greet patients and visitors warmly, providing exceptional customer service from the moment they arrive
- Schedule, confirm, and reschedule patient appointments using our practice management software
- Manage patient check-in and check-out processes accurately and efficiently
- Answer phone calls promptly, directing inquiries to the appropriate team members or departments
- Maintain organized patient records and ensure confidentiality of sensitive information
- Assist with administrative duties such as filing, data entry, and inventory management of optical supplies
- Support the clinical team by preparing patient charts and updating electronic health records as needed
Qualifications
- Prior Optical Assistant/Receptionist experience required.
- Excellent communication skills with a friendly, professional demeanor
- Strong organizational skills with attention to detail
- Ability to multitask effectively in a fast-paced environment
- Proficiency with basic computer applications; experience with practice management software is a plus
- Ability to work collaboratively as part of a team while maintaining independence in daily tasks
Join us in delivering outstanding eye care experiences! We are committed to fostering a positive work environment where your skills can shine and your contributions make a real difference. This role provides valuable experience in healthcare administration within a vibrant optical practice dedicated to enhancing vision health for our community.
Pay: £12.71 per hour
Benefits:
- Casual dress
- Company pension
- Employee discount
Education:
- GCSE or equivalent (preferred)
Experience:
- Optical : 1 year (required)
Location:
- Nuneaton CV11 4EJ (preferred)
Work Location: In person
