Wolf & Badger is on a mission to make retail fair. Working to support our community of 2000+ independent designers from around the globe, we connect customers with ethically sourced fashion, design, home and beauty through our online marketplace and flagship stores in London, New York City and Los Angeles. We are a Certified B Corporation, with social and environmental purpose at the core of everything we do,
We are seeking a Sales Associate to join our store team in London, Soho.
You will work 5+ days per week which may include one or both weekend days, subject to the rota.
This role is ideal for skilled sellers and generous commission applies.
The successful candidate will be the ultimate brand ambassador for Wolf & Badger in increasing brand awareness, driving sales and nurturing relationships with customers and brands.
Note that this is a retail role and will therefore include work on weekends, some public holidays and varied start and end times.
You will:
-
Educate customers on the Wolf & Badger concept and key selling points for each of our community of brands
-
Develop new and maintain existing relationships with our customers and achieve sales goals
-
Deliver the highest level of customer service
-
Provide styling advice and drive multi-item transactions
-
Assist with visual merchandising of displays, and ensure the store is maintained and in pristine condition at all times
-
Work with content and marketing teams to assist with the production of relevant in-store videos, photos and other creative materials for social media
-
Work with brands and events teams to help produce and execute in-store events
-
Support our customer service team with store-related customer inquires
-
Manage stock inventory and deliveries; execute the delivery and return of stock from and to our brands
-
Contribute to the organisation and maintenance of the store stock room
-
Foster an environment of teamwork, trust and collaboration with peers, customers and other department
This position reports to the London store management team.
