Job purpose
We have an exciting opportunity for an experienced Account Manager to join our industry leading business.
The successful applicant will work within a friendly team responsible for running accounts for our fantastic clients, ensuring quality and consistent service across the board.
What we'll need you to do
To manage and lead projects and budgets for a portfolio of Clients. You will be the bridge between the Client and Agency and will ensure everything is delivered on time and on budget, without compromising on quality whilst pushing creativity.
You will report directly to a Senior Account Manager and liaise with both clients and in-house team on a regular basis to ensure delivery is of a high standard and meets expectations.
Key Responsibilities
- Building and maintaining strong Client relationships
- Providing team support across the business to ensure that we meet our deliverables
- Ensure all elements of SLAs are delivered effectively
- Monitoring internal project deadlines and budgets, identifying, and communicating potential changes that may be required
- All your client’s live projects - ensuring that all deadlines are met, on budget, without compromising on quality or creativity
- Keeping the SAM informed of any key developments, asking advice, and drawing on them where required
- Effectively briefing and liaising with internal departments
- Taking comms briefs from the Client, asking the right questions and writing good creative briefs
- Looking for proactive opportunities and driving additional projects/items to sell to a client
- Presenting and selling work to clients
- Leading Client meetings on live projects - including meeting prep
- Provision of brilliant and inspiring creative, digital and artwork briefs
Person Specification
The ideal candidate will have experience of working at a Marketing Agency, with a solid understanding of the elements of advertising and marketing. You may be looking for a fresh challenge or looking to progress to the next level with our support. We would also welcome applications from marketing professionals who have broad channel exposure.
You’ll be resilient and able to build good working relationships with clients, together with a demonstrable track record of delivering for the client when working to tight deadlines.
Person Specification
Essential
- Personable and able to work effectively with a variety of different people
- Organised, with strong attention to detail and time management skills
- Effective communicators, both verbally and in writing
- Flexible with a keen drive to solve problems, find solutions
- Able to act autonomously
- Able to manage a multitude of projects, budgets and events
- Marketing experience & knowledge
- Excellent communication skills
- Driving license & Car
- Willingness to travel within the UK on occasion with some overnight stays required
What we can offer.
We are a dynamic and award-winning marketing agency. We always put our clients first and are proud to be part of 'the mission' a technology-embraced marketing communication and advertising Group employing 1,000 people in the UK, Asia, and US.
Our employees make us who we are, so to make sure we attract and retain the best and brightest brains in the industry, we offer an attractive benefits package. As well as all the usual perks you would expect from a leading agency (twerky office, tick! Table Football, tick! Friday beers, tick! here are a few more benefits we think you might also like:
- Flexi time - Do your daily hours any time between 8h00-18h30
- In & Out - We operate a flexible approach to office working
- Above-statutory employer’s pension contribution
- Company Away Days & Socials
- 25 days holiday (plus bank holidays)
Oh…and a competitive salary as well! £30,000 - £43,000 pa experience dependant
Job Types: Permanent, Full-time
Pay: £30,000.00-£43,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Flexitime
- Work from home
Education:
Experience:
- Marketing Agency : 2 years (required)
- Social media marketing: 2 years (preferred)
- Advertising & Marketing: 3 years (required)
- Account management: 2 years (preferred)
Licence/Certification:
- Driving Licence (required)
Willingness to travel:
Work Location: In person