Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com
We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
The successful candidate will serve as the primary point of contact for Unified Communications (UC) project rollouts, including Microsoft Teams-enabled devices, video conferencing solutions, Session Border Controllers (SBCs), and Digital Signage technologies. This role requires close collaboration with local business stakeholders, the Global Unified Communications (UC) team, and the Global Information Services (GIS) team to identify, prioritize, develop, implement, and manage enterprise technology services and digital workplace solutions across multiple regions.
- Lead and coordinate the deployment of voice and video infrastructure, applications, and collaboration solutions.
- Drive end-to-end project implementation and provide technical leadership to cross-functional teams.
- Deploy, configure, and support cloud-based VoIP and video conferencing platforms, including:
- Microsoft Teams
- Logitech Microsoft Teams Rooms (MTR) solutions
- Poly Teams Phones
- AudioCodes Session Border Controllers (SBCs)
- Deploy and support enterprise video streaming infrastructure and Content Delivery Network (CDN) solutions.
- Implement, manage, and support Digital Signage platforms and related technologies.
- Evaluate emerging technologies and collaboration platforms to ensure alignment with business objectives and digital workplace strategies.
- Collaborate with business and IT stakeholders to deliver scalable, reliable, and user-centric communication solutions.
- Prepare and maintain technical documentation, implementation plans, and operational procedures.
- Demonstrate excellent verbal and written communication skills while engaging with technical and non-technical stakeholders.
- Minimum 5 years of hands-on experience supporting Microsoft Skype for Business and Microsoft Teams environments.
- Minimum 3 years of experience in workplace/end-user service design and management, digital workplace solutions, web-based collaboration tools, and end-user collaboration equipment.
- Strong expertise in cloud-based VoIP, Microsoft Teams Voice, video conferencing technologies, and enterprise collaboration platforms.
- Proven experience with Microsoft-certified IP phone deployment and management, including Poly (Trio, CCX series), AudioCodes, and similar devices.
- Experience deploying and supporting enterprise video streaming and CDN infrastructure.
- Experience implementing and supporting Digital Signage solutions.
- Demonstrated ability to lead technical teams and manage infrastructure deployment projects.
- Strong analytical, troubleshooting, and problem-solving skills.
- Experience with enterprise Unified Communications (UC) and collaboration ecosystems in multinational environments.
- Microsoft Teams Administrator or Microsoft Teams Voice certification.
- Microsoft Skype for Business certification (legacy) or equivalent Microsoft collaboration certifications.
How to Apply
Interested candidates are invited to send their resumes to: [email protected]
