We are recruiting for a skilled Receptionist who will be the first point of contact for all our guests and visitors. This role is perfect for someone who excels at communicating with others in a professional manner to ensure a high quality of customer service is provided to our guests; our vision is ‘to make every day feel like a holiday’.
Role: Receptionist
Number of Positions: 1
Location: Broadwater Holiday Park, Fleetwood (FY7 8JX)
Hours: 9:00-17:00 Wednesday, Thursday and Saturday
Salary: £13
Responsibilities:
- Check-in/out guests ensuring all documentation is completed and our guest experience is fabulous from the start to the end of their holiday.
- Manage both digital and hard copy filing systems for all guests.
- Answer the telephone in a professional and timely manner, addressing queries and directing external calls to the correct department.
- Provide guest support
- Upsell facilities and services offered by the Park.
- Greet all contractors/visitors to the Park
- Cash and payment handling
Benefits include:
- Birthday Treat – Additional day annual leave
- 1 in 6 weekends off (if applicable) / where possible
- Ongoing training and development
- Refer a friend and Great Ideas schemes
- Use of leisure facilities across the Parks
- Employee discount off holidays with the Partington Group
- Employee discount at Walterz Entertainment Hub
- Employee discount – Local Attractions Discount Scheme
Requirements:
- Receptionist experience in a similar role
- Flexibility
- Keen to learn
- Full preferably clean, driving licence
- The ability to demonstrate our company values at all times, FUN,FAMILY & FRIENDLY!
