Job Overview
Snap Fitness Chancery Lane is looking for a motivated and sales-driven Part-Time Sales Assistant to join our team for 20 hours per week.
The primary focus of this role is to support the club in increasing membership sales while delivering an excellent experience to both prospective and existing members.
You will be actively involved in generating and converting leads through walk-ins, club tours, appointments, outbound calls, local outreach and social media engagement. You will also support the general day-to-day administration and operation of the club.
This is a highly customer-facing role, so we’re looking for someone who is confident, outgoing and positive, with strong communication skills and the ability to work well as part of a team.
Key Responsibilities
- Generate and convert membership sales through walk-ins, enquiries, appointments and other lead sources.
- Conduct engaging and professional club tours with prospective members.
- Follow up new and existing leads through phone calls, email and other communication channels.
- Make outbound sales calls and proactively re-engage previous leads and prospects.
- Book and manage appointments with prospective members.
- Support local outreach and lead-generation activities within the Chancery Lane area.
- Build relationships with local businesses and the community to generate new sales
- Support the club’s social media activity to increase awareness, engagement & sales
- Maintain accurate prospect, lead and sales information within club systems.
- Consistently follow up sales opportunities within required timeframes.
- Support membership administration and general club administration.
- Engage with existing members and contribute to a welcoming and positive club
- Work closely with the Club Manager and wider team to achieve club sales targets.
- Maintain high standards of professionalism and customer service at all times.
- Support the general day-to-day operation of the club.
- Assist with maintaining a clean, tidy and presentable club environment
- Complete other reasonable ad hoc duties and tasks as required
Requirements
- Previous sales experience is essential.
- Proven experience in a customer-facing role.
- Confident and outgoing with a positive attitude.
- Strong written and verbal communication skills in English.
- Professional and approachable when dealing with members and prospective members.
- Confident communicating with prospective customers both face-to-face and over the phone.
- Comfortable working towards individual and club sales targets.
- Strong IT skills with the ability to confidently learn and use different systems.
- Ability to accurately manage customer, lead and sales data.
- Excellent organisation and time-management skills.
- Proactive approach to generating leads, following up opportunities and driving sales.
- Ability to work independently and use initiative.
- Ability to work effectively as part of a team.
- Reliable with strong attention to detail.
- Ability to work flexible hours based on the needs of the club.
- An interest in health and fitness is beneficial, but previous gym industry experience is not essential.
Role Details
Position: Part-Time Sales Assistant
Location: Snap Fitness Chancery Lane, London
Hours: 20 hours per week
Pay: £15.00 per hour
Pay: £15.00 per hour
Ability to commute/relocate:
- London WC1X 8PH: reliably commute or plan to relocate before starting work (required)
Application question(s):
- On an average working day, approximately how long would your commute to Snap Fitness Chancery Lane be, door to door?
Education:
- GCSE or equivalent (required)
Experience:
Language:
Location:
- London WC1X 8PH (required)
Work Location: In person
