Job Advert: Sales Operations Coordinator – Order Management and Customer Support
Location: Swindon
Salary: £28,000 - £30,000 per annum + bonus potential
Hours: Full time (Monday to Friday)
Are you an organised and customer-focused professional with a knack for multitasking and problem-solving?
We are seeking a proactive and detail-oriented Sales Operations Coordinator to join our dynamic team! In this role, you will play a pivotal part in ensuring our customers receive outstanding service and timely order processing.
What You’ll Do:
- Process and manage customer sales orders with precision and efficiency.
- Allocate stock to the warehouse and coordinate order fulfilment.
- Maintain and update sales reports using Microsoft Excel.
- Proactively monitor outstanding orders and communicate updates to customers.
- Respond to customer queries and provide friendly, professional support.
- Process credit notes and assist the Sales Team as needed.
- Handle incoming calls and manage the sales inbox, escalating issues where necessary.
What We’re Looking For:
- Minimum of 5 GCSEs (including Maths and English) or equivalent.
- Proficiency in Microsoft Excel, Word, and Outlook.
- Experience using CRM software (Sage knowledge is a bonus!).
- Excellent organisational skills and a strong attention to detail.
- Professional communication skills, both written and verbal.
- A team player with a positive, customer-first attitude.
- Confident, outgoing, and ready to make a difference!
What We Offer:
- Competitive salary: £28,000 - £30,000 per annum.
- Company profit-share bonus scheme (not guaranteed).
- 23 days holiday entitlement. + 5 flexible Bank holidays
- Life assurance coverage at 4x salary.
- Auto-enrolment into a personal pension scheme.
- A supportive, collaborative team environment.
Join Us and Make a Difference!
If you’re ready to take on a varied and rewarding role that combines customer service and operational coordination, we want to hear from you.
Apply today and start a fulfilling career in a role that values your skills and dedication!
Please send your CV to [email protected]
Closing Date: 26th June
Pay: £28,000.00-£30,000.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
- Profit sharing
- Sick pay
Work Location: In person
