Sales Executive
Location: Pulman Skoda, Cramlington
Salary: £50,000 OTE (Uncapped)
Working Hours: 5-day working week, Monday to Saturday (Sunday off)
Join the Pulman Group
There's never been a better time to join the Pulman Group.
Our people are at the heart of everything we do, and we believe a healthy work-life balance helps everyone perform at their best. That's why we've introduced a 5-day working week, giving you every Sunday off.
We're looking for an enthusiastic, motivated and customer-focused Sales Executive to join our successful Volkswagen team in Sunderland. This is an exciting opportunity to be part of the digital showroom revolution, where outstanding customer service and innovative technology go hand in hand.
We'll provide you with the training and support to understand our customers' needs, become a product expert, and build a rewarding career in a relaxed, friendly and professional environment.
About Pulman
At Pulman, we're passionate about delivering an exceptional customer experience every time.
As one of the UK's leading Volkswagen Group retailers, we proudly represent Volkswagen, SEAT, CUPRA and Škoda across our dealerships in Durham, Sunderland and Cramlington.
With more than 250 colleagues across the business, we're proud of our family culture and collaborative approach. Our goal is simple: to exceed our customers' expectations and provide an enjoyable, memorable buying experience they won't find anywhere else.
The Role
As a Sales Executive, you will:
- Deliver an outstanding customer experience from initial enquiry through to vehicle handover.
- Build strong relationships with customers, helping them make informed purchasing decisions.
- Use CRM systems effectively to manage customer enquiries and maintain excellent communication.
- Embrace the latest digital showroom technology, including personalised video presentations.
- Support Pulman in achieving industry-leading standards of customer care and operational excellence.
- Ensure all sales processes are completed accurately and compliantly.
- Maintain FCA compliance and work towards becoming a Band-qualified Sales Executive.
What We Offer
- £50,000 OTE with uncapped earning potential
- Year-end performance-related bonus
- Company car
- Company pension scheme
- 25 days' annual leave, increasing with length of service
- Average holiday pay
- Laptop
- Employee benefits scheme
- Death in service benefit
- Online discounts through SAGE Employee Benefits
- Free uniform with an annual refresh
- 5-day working week
About You
You'll be someone who:
- Has previous sales experience (essential).
- Is passionate about delivering exceptional customer service.
- Has excellent communication and relationship-building skills.
- Demonstrates strong commercial awareness and a drive to succeed.
- Can empathise with customers and understand their individual needs.
- Presents products confidently and professionally.
- Is comfortable using the latest digital technology.
- Can manage multiple priorities while maintaining excellent attention to detail.
- Enjoys working as part of a supportive, high-performing team.
- Is committed to building a long-term career with the Pulman Group.
Job Type: Full-time
Pay: Up to £50,000.00 per year
Benefits:
- Company car
- Company events
- Company pension
- Employee discount
Work Location: In person
