Clinic Coordinator / Spa Therapist
Part-Time or Full-Time (24–37 hours per week)
Location: Balance Wellness
Pay: £14.50–£16.00 per hour (depending on experience)
Join Our Award-Winning Luxury Skin & Wellbeing Clinic
Balance Wellness is an award-winning, medically led luxury skin and wellbeing clinic, recognised for delivering exceptional client care and outstanding results. Proudly nominated for Best Clinic in the South of England, we combine advanced aesthetic technology with a holistic approach to health and wellbeing.
As our clinic continues to grow, we are looking for a passionate, caring and motivated individual to join our close-knit team in a unique dual-role position, combining hands-on therapy with clinic coordination and leadership responsibilities.
This role offers an exciting opportunity to become an integral part of our business, working directly alongside our Director, management team and therapists, with excellent opportunities for long-term career progression.
About the Role
This is a varied role combining treatment delivery with clinic coordination.
You will spend designated days providing luxury wellbeing treatments to our clients, while two days each week will focus on supporting the day-to-day running of the clinic as our Clinic Coordinator. This senior support role involves working closely with the Director and management team to ensure the smooth operation of our award-winning clinic while maintaining the exceptional standards our clients know and trust.
Full training will be provided in our advanced treatment portfolio during your first six months, making this an excellent opportunity for someone eager to expand their skills within the aesthetics and skin industry.
Responsibilities - Spa Therapist
- Deliver exceptional massage, facial and holistic wellbeing treatments.
- Provide outstanding client care before, during and after treatments.
- Build strong client relationships and encourage treatment journeys.
- Maintain the highest standards of professionalism, cleanliness and presentation.
- Continue developing skills through in-house training.
Clinic Coordinator
- Support the Director and management team with the day-to-day running of the clinic.
- Coordinate appointments and ensure an exceptional client experience from enquiry through to aftercare.
- Manage administrative duties and maintain accurate client records.
- Support the team with organisation, scheduling and clinic operations.
- Assist with maintaining the high standards and reputation of the business.
- Work independently while also contributing positively within a small, supportive team.
About You
We are looking for someone who genuinely cares about people and shares our passion for wellbeing and excellence.
You will ideally have:
- Experience delivering high-end massage, facial and holistic treatments.
- Excellent client care and communication skills.
- Strong organisational and administrative abilities.
- Good computer literacy.
- Excellent written and spoken English.
- The ability to multitask and remain calm under pressure.
- A professional, polished and immaculate presentation.
- Strong time management skills.
- A positive attitude and willingness to learn.
- The ability to work both independently and collaboratively.
- A genuine desire for a long-term career and to grow with our business.
Desirable (but not essential)
- Qualifications or experience in advanced skin treatments or aesthetics.
- Experience working within a luxury clinic or spa environment.
- MUST HAVE - level 3 or equivalent in beauty therapy.
Why Join Balance?
- Award-winning luxury clinic in Rock,
- Beautiful location,
- Medically led with industry-leading technology.
- Extensive in-house training and development.
- Excellent career progression opportunities.
- Supportive, friendly and close-knit team.
- Great work-life balance.
- Free parking.
- Paid annual leave.
- Opportunity to grow into a senior role within a thriving business.
At Balance Wellness, our reputation has been built through exceptional client care and word-of-mouth recommendations. We are looking for someone who shares our commitment to delivering the very highest standards and who wants to build a long-term future with us.
How to Apply
To apply, please send your CV along with a cover letter explaining why you feel you would be the ideal candidate for this role. Applications will NOT be considered without a cover letter.
Applications should be emailed to:
[email protected]
Pay: £14.50-£16.00 per hour
Benefits:
- Company events
- Employee discount
- Free parking
- On-site parking
Work Location: In person
