Team – Property and Facilities
Working Pattern - Full time, 37.5 hours per week, in the Vitality London Office.
We are happy to discuss flexible working!
Top 3 skills needed for this role:
- Extensive facilities management experience
- Strong commercial and relationship management capability
- Sound knowledge of operational governance, health and safety and compliance frameworks
What this role is all about:
We’re looking for a proactive Facilities Manager who puts people at the heart of everything they do to lead the day to day running of our London Head Office, supporting our executive team and over 350 colleagues in a vibrant hybrid working environment. This is an opportunity to take ownership of a prominent workspace, shaping a seamless and high quality workplace experience while driving continuous improvement, sustainability, and innovation across our facilities offering. If you’re passionate about delivering exceptional service, leading high performing teams, and making a real impact on how people experience work, we’d love to hear from you.
Key Actions
- Lead facilities operations and service delivery across the London office, ensuring a seamless and consistent workplace experience
- Manage and develop a high performing team and suppliers, driving engagement, accountability, and service excellence across all functions
- Own supplier, contract, and commercial performance, including budget control and delivery of value for money
- Partner with stakeholders and senior leaders, shaping workplace solutions that meet evolving business needs
- Deliver facilities projects and continuous improvement initiatives, including space planning, workplace changes, and innovation
- Ensure health and safety, compliance, and governance, maintaining best practice and operational standards
- Maintain safe, secure, and resilient operations, including building systems, contractor management, cross site support, and incident response
What do you need to thrive?
- Proven facilities management experience, confident leading operations in a fast-paced corporate environment
- Strong leadership capability, with a track record of building, coaching, and developing high performing teams
- Excellent stakeholder management skills, able to influence and build credibility at all levels
- Commercial and financial awareness, experienced in budget control and delivering value for money
- Supplier and contract management expertise, driving performance and accountability across partners
- Solid knowledge of health and safety and compliance, with a proactive, best practice approach
- Effective decision making and prioritisation, able to stay calm and solutions focused under pressure
- Continuous improvement mindset, always looking for smarter ways to enhance the workplace experience
So, what’s in it for you?
- Bonus Schemes – A bonus that regularly rewards you for your performance
- A pension of up to 12%– We will match your contributions up to 6% of your salary
- Our award-winning Vitality health insurance – With its own set of rewards and benefits
- Life Assurance – Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you, we will:
- Help you to be the healthiest you’ve ever been
- Create an environment that embraces you as you are and enables you to be your best self
- Give you flexibility on how, where and when you work
- Help you advance your career by playing you to your strengths
- Give you a voice to help our business grow and make Vitality a great place to be
- Give you the space to try, fail and learn
- Provide a healthy balance of challenge and support
- Recognise and reward you with a competitive salary and amazing benefits
- Be there for you when you need us
- Provide opportunities for you to be a force for good in society
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.
We’re incredibly proud to be recognised for the culture we've created — recently being named one of Glassdoor’s Best Places to Work 2026, and in 2024 we were delighted to be awarded Top 10 Places to Work in the Sunday Times Awards.
Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.
We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people – and because we care.
Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.
Ready to find out if we’re the right fit for you? We can’t wait.
Diversity & Inclusion
At Vitality, we’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.
Vitality’s approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
