JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Engineering & Building Performance Coordinator
Location: 22 Bishopsgate, London
Reporting to: Senior Engineering Manager
Service Partner: Inetrface with - Hard Service Maintenance Provider, Lift Maintenance Provider, Fabric Provider
What this job involves:
22 Bishopsgate is an iconic architectural statement with intricate, cutting-edge systems that redefined how property is designed, operated, and experienced. As we continue that journey, be part of an exceptional organisation that constantly challenges industry norms and pioneers the future of commercial real estate. This is your opportunity to contribute to something truly extraordinary.
Are you interested in engineering and ready to step into a client side management role, using your technical knowledge to orchestrate world class building and engineering performance? This individual is bright and ambitious, ready to join our team as the intelligent client, the crucial link between our building's strategy and the specialist contractors who deliver it.
Under the mentorship of the Senior Engineering Manager, you will learn to manage, challenge, and direct our expert service partners. Your role is not to hold the screwdriver, but to ensure the people who do are delivering exceptional value and innovation. You will translate complex data into performance conversations and hold contractors accountable for results whilst maintaining information and a safe and compliant approach. This is the ultimate foundation for a career in technical management and strategic property leadership. You will provide technical assurance to the managing agent
Ensure every engineering decision and maintenance intervention contributes to creating an environment where occupiers thrive, systems excel, and our building continues to set new standards for operational brilliance in commercial real estate.
What your day to day will look like:
Planning & Execution
Review high-level and detailed contractor performance dashboards to identify trends and anomalies for discussion from a client perspective.
Provide regular feedback to the contractor on performance communicating improvement opportunities.
Issue combine team performance reporting for senior leadership to understand building performance data metrics
Work with specialist service partners on areas requiring deeper investigation and formal reporting.
Ensure that all engineering information is up to date and structured in a way that supports a data led environment
Health & Safety
Manage the day-to-day operation of the Permit to Work system, from issuance to closure from and engineering perspective.
Conduct a schedule of on-site safety audits to ensure contractors are adhering to their approved RAMS and provide due diligence as part of the managing agent oversight.
Investigate all incidents from an engineering perspective and build a programme of continuous improvement.
Budget & Financial Management
Produce the monthly analysis of service partner cost reports against the budget, providing variance commentary.
Ensure the end-to-end purchase order process for the engineering team is well reported on from creation and approval to final reconciliation against invoices is accurate and timely
Governance
Coordinate the engineering statutory compliance programme for the engineering team ensuring data is available and meets expectations
Ensure a full set of Risk Assessments are fully maintained for the Engineering function.
Ensure all contractor certification is received, validated, and filed correctly post-inspection.
Stakeholder Management
Act as a point of contact for all day-to-day communication with technical service partners and consultants.
Ensure engineering matters are communicated to occupiers and all other stakeholders ina timely manner working with the operations and culture team to ensure they meet the required standards
Manage the flow of information between project teams and M&E contractors, ensuring alignment during change works and ongoing engineering operations.
Resource Optimisation & Service Partner Leadership
Schedule monthly technical performance meetings with service partners. Ensure reports fully report on performance using specific measures and include labour
Manage contractor performance against contractual SLAs and KPIs, issuing formal notifications of performance.
Innovation & Future Planning
Actively seek emerging Engineering and smart building solutions for their commercial viability and potential ROI.
Support the development and writing of business cases for technology pilot projects.
Sustainability
Interpret high-level and detailed energy reports from the building and ensure the data accuracy and timeliness of the reports. Support the SEM engaging with occupiers to optimise their consumption
Ensure each of the service partners delivers on their ESG commitments, ensuring waste is kept to a minimum.
Skills & Experience
Required
Good Basic Education.
Experience of Maintenance Delivery or Engineering Principles
Genuine Interest in developing a career in Engineering
Highly organised and structured in approach to work
Desirable
Engineering Qualification or working towards an Engineering Qualification
#LI-JA1
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
