Job Title: Front DeskAssistant
Location: Cheshire Demolition, Macclesfield
Reports To: Yard Manager
About Us
Cheshire Demolition is a family-run business specialising in reclaimed materials, aggregates, and sustainable demolition. We’re committed to providing our customers with quality products, great value, and friendly, knowledgeable service — all under one roof.
Role Overview
We’re looking for a reliable and customer-focused Front Desk Assistant to join our busy reclamation and building materials yard. You’ll be the first point of contact for customers, handling sales both in person and over the phone, processing transactions, and helping customers find the right materials for their projects.
Key Responsibilities
- Greet and serve customers at the sales counter and over the phone.
- Process sales transactions accurately using our sales software.
- Handle payments, issue receipts, and maintain accurate sales records.
- Take customers into the yard to show them reclaimed materials and building products.
- Operate the weighbridge and record customer weights for invoicing.
- Communicate with the yard team to check stock levels and product availability.
- Keep the front desk area clean, tidy, and organised at all times.
- Support with general admin tasks
- Provide excellent customer service and contribute to a positive, helpful team environment.
Skills & Experience
- Previous experience in a customer-facing role (experience in builders’ merchants, reclamation, or construction industry preferred).
- Confident using computers and sales or POS systems.
- Strong communication and interpersonal skills.
- Good numeracy skills and attention to detail.
- Ability to work efficiently in a busy environment.
- A practical, hands-on attitude and willingness to learn about our products.
Personal Attributes
- Friendly, approachable, and professional.
- Reliable and punctual.
- Takes pride in maintaining a tidy and welcoming workspace.
- Enjoys being part of a small, supportive team.
Hours & Benefits
- Full-time, Monday to Friday (plus Saturday mornings on a rota basis).
- Competitive pay based on experience.
- Opportunity to grow within a well-established, family-run business.
Job Type: Full-time
Work Location: In person
