Sales Administrator
Location : Bexley - Kent
Reporting To : Customer Experience & Performance Manager
Salary: £29,000 + Bonus
We have an exciting opportunity for a detail-oriented, customer-focused Sales Administrator to directly support our Senior Sales Managers.
The Role:
In this support role, you will act as the operational backbone for our high-value business development activities, taking ownership of administrative workflows, managing key schedules, and delivering exceptional service to our key business accounts.
Key Responsibilities:
- Diary Management: Manage the diaries of the Business Development team, coordinate client meetings, prepare meeting materials and capture agreed actions and next steps.
- Financial Administration: Accurately generate, process, and send invoices, track payments, and liaise with the finance team to resolve billing queries.
- Key Account Customer Service: Act as the primary administrative point of contact for large key accounts, handling complex customer queries with professionalism, accuracy, and empathy.
- Sales Pipeline & Proposal Management: Produce sales proposals, generate accurate quotes, and proactively track open deals and outstanding invoices to keep the sales pipeline moving.
- Query Resolution: Take full ownership of key account issues from initial contact through to resolution, liaising with internal teams to ensure swift outcomes.
- Data & Process Improvement: Maintain accurate sales records on the CRM system, maintain customer data, and identify opportunities to simplify administrative processes.
About You:
- Highly Organised: Strong time-management skills with the ability to prioritise tasks and stay ahead in a fast-paced environment.
- Effective Communicator: Excellent written and verbal communication skills, comfortable interacting with high-level corporate stakeholders and key account decision-makers.
- Detail-Oriented & Accountable: High accuracy in financial tasks (invoicing, quotes) and a dedicated approach to following through on commitments.
- Proactive Problem Solver: Confident using sound judgment to resolve account queries, troubleshoot issues, and support business development goals independently.
Why Work for us:
- Salary Sacrifice schemes such as ride to work, Pension, Electric Car Scheme and Affordable Childcare
- Great Office Culture
- Free Parking
- Great staff development programs
- Bonus
- Enhanced Holiday Entitlement
Pay: £29,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Financial planning services
- Free parking
- Referral programme
Ability to commute/relocate:
- Bexley, Greater London: reliably commute or plan to relocate before starting work (preferred)
Experience:
- customer : 3 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
