OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
We are seeking an experienced and highly motivated Technical Services Manager to join a leading Total Facilities Management (TFM) provider delivering integrated services to a Local Authority with a diverse and extensive property portfolio, requiring a professional who can effectively manage complex mechanical and electrical service delivery across multiple sites.
This is an exciting opportunity for an ambitious individual who thrives in a fast-paced, customer-focused environment and has a proven track record of delivering technical excellence, statutory compliance, and operational performance within Facilities Management.
Key Responsibilities
- Lead the management and delivery of Mechanical and Electrical (M&E) maintenance services across a diverse property estate.
- Ensure full compliance with all statutory, regulatory, and health and safety requirements.
- Manage planned preventative maintenance (PPM) programmes and oversee reactive maintenance activities.
- Provide technical leadership and support to operational teams, contractors, and stakeholders.
- Monitor service performance against contractual KPIs and SLAs, implementing improvements where required.
- Develop and maintain strong relationships with client and internal stakeholders.
- Manage specialist service providers and subcontractors, ensuring high standards of workmanship, safety, and customer service.
- Support lifecycle planning, asset management strategies, capital projects, and energy efficiency initiatives.
- Contribute to budget management, financial forecasting, and cost control activities.
- Drive continuous improvement initiatives that enhance service delivery and customer satisfaction.
About You
To succeed in this role, you will have:
- Significant experience in a Technical Services Manager, Engineering Manager, or similar role within Facilities Management.
- Strong Mechanical and Electrical building services knowledge, supported by relevant technical qualifications.
- Demonstrable experience working within a high-performing and fast-paced Facilities Management environment.
- Experience managing technical services across multi-site estates, ideally within local government, education, healthcare, or public sector environments.
- Sound understanding of statutory compliance requirements, including health and safety legislation and building services regulations.
- Proven ability to manage contractors, projects, budgets, and service performance.
- Excellent leadership, communication, and stakeholder management skills.
- A proactive approach to problem-solving and continuous improvement.
Desirable Experience
- Experience working within a Total Facilities Management contract.
- Previous involvement in Local Authority or public-sector estates.
- Familiarity with educational environments and school buildings.
- Professional membership or qualifications such as IOSH, NEBOSH, CIBSE, IET, or equivalent.
- Knowledge of asset management systems and CAFM platforms.
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
