Junior Account Executive
London
£30,000 basic salary + £10,000 OTE, uncapped
A rapidly growing and innovative SaaS business is seeking a motivated Junior Account Executive to join its London-based team. This is an excellent opportunity for an ambitious early-career professional looking to gain valuable experience in a customer-focused commercial role while building a long-term career within the technology sector.
The successful candidate will join a supportive, collaborative environment where learning and development are genuinely encouraged. Working closely with experienced Account Managers and Customer Success professionals, you will gain exposure to customer relationship management, client engagement, and the commercial operations of a high growth technology business.
The Opportunity
This role offers the chance to join an exciting SaaS company at a key stage of its growth journey. You will work alongside experienced professionals, gaining hands-on experience and developing valuable skills that will form the foundation of a successful career in account management, customer success, or sales.
From day one, you will be trusted with meaningful responsibilities, given access to structured training, and encouraged to contribute ideas that help improve the customer experience. Our client is committed to investing in talent and provide clear opportunities for progression as individuals grow and develop within the organisation.
For someone who enjoys building relationships, learning about technology, and working in a dynamic environment, this is an opportunity to gain invaluable experience and accelerate your career.
Key Responsibilities
- Support the Account Management team in maintaining strong relationships with existing clients.
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Assist with customer onboarding and ensure a positive experience throughout the early stages of the client journey.
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Attend customer meetings and calls, taking notes and supporting follow-up actions.
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Develop an understanding of clients' business objectives and how the company's solutions support their success.
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Help identify opportunities to increase customer engagement and satisfaction.
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Maintain accurate customer records and updates within the CRM system.
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Work closely with internal teams, including Sales, Marketing, and Customer Success, to support client needs.
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Contribute ideas and suggestions to continuously improve processes and the overall customer experience.
About You
- Strong communication and interpersonal skills.
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A positive, enthusiastic approach and willingness to learn.
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Excellent organisational skills and attention to detail.
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A proactive mindset with the ability to take initiative.
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An interest in technology, SaaS, and customer-facing careers.
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Strong team player who enjoys collaborating with others.
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Experience in fast-paced environments; hospitality, retail, events is transferable.
What's on Offer
- Competitive salary and comprehensive benefits package.
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Clear career progression opportunities within a growing business.
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Comprehensive onboarding and ongoing training.
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Mentoring and support from experienced professionals.
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Exposure to innovative technology and a fast-paced commercial environment.
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Collaborative and supportive company culture.
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Regular team events and social activities.
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Recognition and reward programmes.
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Generous holiday allowance and wellbeing initiatives.
We strongly believe that diversity makes us stronger and more innovative. We welcome applications from individuals of all backgrounds, experiences, and perspectives. Hit apply or reach out to one of our talent team to progress your application and career journey with us.
