Job Overview
We are seeking a hands-on, experienced Barista cum Store Manager to lead our daily operations, deliver exceptional customer service, and craft high-quality coffee. In this dual role, you will be the face of our café—balancing floor leadership, team management, and expert beverage preparation to ensure a seamless and welcoming customer experience.
Key Responsibilities Coffee & Beverage Preparation: Expertly brew and serve a full range of specialty coffee and beverages to the highest industry standards. Maintain quality control over coffee extraction, milk texturing, and latte art.
Store Operations & Management: Oversee day-to-day café operations, opening and closing procedures, and cash management. Monitor inventory levels, manage stock ordering, and minimize waste. Ensure strict compliance with health, safety, and hygiene regulations.
Team Leadership: Train, mentor, and schedule barista staff to maintain high performance and consistency. Foster a positive, collaborative, and customer-first team culture.
Customer Service & Sales: Greet customers warmly, handle inquiries, and resolve any issues promptly and professionally. Drive sales growth through upselling, exceptional service, and community engagement.
Requirements & Qualifications Experience: Minimum 6 months of professional barista experience, with at least 1 years in a supervisory or management role within a café or coffee shop.
Technical Skills: Deep knowledge of coffee extraction, espresso machine maintenance, grinder calibration, and milk steaming. Latte art skills are a strong plus.
Leadership Skills: Proven ability to lead a small team, manage schedules, and handle daily operational challenges calmly. Soft Skills: Excellent communication, strong interpersonal skills, and a passion for hospitality.
Availability: Flexibility to work shifts, weekends, and public holidays as required.
Pay: £12.71-£15.00 per hour
Benefits:
Work Location: In person
