If you’re an experienced Supervisor or Team Leader, or an experienced Assistant looking to take the next step in their career, Headlam have the role for you. As Trade Counter Supervisor you will help the Manager to lead the team on-site, ensuring smooth operations, excellent customer service and adherence to safety and operational standards.
You Will
- Assist with stock control, merchandising, and maintaining a clean, safe, and well-organised counter area.
- Help implement promotions, pricing updates, and visual merchandising in line with company standards.
- Provide coaching and support to Trade Counter Assistants, helping to maintain performance and engagement.
- Promote and uphold a safety-first culture by following and reinforcing health & safety procedures.
- Support the Trade Counter Management Team in daily operations, including opening and closing procedures, team coordination, and maintaining service standards.
About you:
- Experience in a trade counter, retail, or warehouse environment.
- Previous responsibility for opening/closing or supervising shifts.
- Experience supporting or mentoring junior team members.
Benefits:
- No weekends or bank holidays
- 25 days + bank holidays
- Forklift training and licence paid by Headlam
- Colleague discount
- Cycle2Work scheme
- Access to our benefits platform, offering a variety of high street discounts
- Christmas shutdown
- Bonus Scheme eligibility
- Generous pension scheme
- EAP – 24/7 helpline available for professional and confidential advice
- Life Assurance
- 1 paid volunteering day each year
About Us:
We source, develop and distribute top-quality floorcoverings – including carpet, vinyl, LVT, laminate and accessories – through strong partnerships with trusted manufacturers and producers.
We are the go-to partner for tradespeople, housebuilders, retailers, contractors, architects and specifiers.
This is a place where you’ll be encouraged to grow, supported to succeed, and recognised for what you bring. And with opportunities across the UK – there could be something just right for you.
Start your next chapter with us — and see where it can take you.
Job Types: Full-time, Permanent
Experience:
- Customer service: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
