The Multiple Sclerosis (MS) Care Co-ordinator will play a key role in supporting the delivery of a responsive, efficient and patient-centred MS service.
Working as part of the multidisciplinary team, the post holder will co-ordinate patient pathways, facilitate communication between patients and healthcare professionals, manage administrative and clinical support processes, support disease-modifying therapy (DMT) monitoring pathways, and act as a key point of contact for people living with MS.
The role is designed to release specialist nursing time from routine coordination and administrative functions, enabling the MS Clinical Nurse Specialists to focus on complex clinical assessment, treatment decision-making, newly diagnosed patients and advanced MS care. The post holder will work within agreed protocols and under the supervision of the MS CNS team.
Point of contact for people living with Multiple Sclerosis (MS), their carers and healthcare professionals, coordinating care across acute, community and primary care services. Manage referrals, appointments, annual reviews and follow-up care, ensuring patients receive timely access to appropriate services. Support Disease Modifying Therapy (DMT) monitoring by tracking investigations, maintaining accurate records and databases, and coordinating follow-up actions. Provide non-clinical information, guidance and signposting to support patient engagement and self-management. Facilitate effective communication between consultants, specialist nurses, GPs, therapists and external providers, supporting multidisciplinary working and continuity of care. Maintain electronic patient records, produce activity reports and support audits and service improvement projects. Manage administrative processes, waiting lists and correspondence while ensuring compliance with confidentiality, information governance and organisational policies. Work within agreed protocols, escalating clinical concerns appropriately and contributing to a positive team culture.
Why colleagues think we are "a great place to work!"
What does Buckinghamshire Healthcare NHS Trust offer you?
As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.
We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.
We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact
[email protected] (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.
We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
The MS Care Coordinator provides comprehensive coordination and administrative support for people living with Multiple Sclerosis (MS), acting as a key point of contact for patients, carers and healthcare professionals. The post holder coordinates patient pathways, supports Disease Modifying Therapy (DMT) monitoring programmes, and ensures timely access to reviews, investigations and specialist services. Working closely with the multidisciplinary team, they facilitate communication across acute, community and primary care settings, maintain accurate patient records, and support service improvement initiatives. The role promotes a high-quality patient experience through effective coordination, compassionate communication and proactive management of care pathways.
