Conference & Events Venue | City of London
Salary: £26,437 per annum
Performance Bonus: Up to 10% of annual salary following successful completion of the probationary period.
Contract: Full-time, Permanent
Working Pattern: Monday to Friday with flexible shifts based on event schedules. Early starts, later finishes and occasional weekend work are part of the role, with time off in lieu provided where applicable.
Join the dynamic team at CodeNode, the UK’s largest tech-focused event venue, as a Venue Operations Assistant!
CodeNode is a multi-purpose tech venue designed for digital, creative, and innovation events in Central London. Perfectly located between Moorgate & Liverpool Street Station, the venue hosts a variety of events, from community-run tech events to multi-day corporate conferences.
Before You Apply
This isn't a typical 9:00am to 6:00pm office role. Our conference venue hosts live events throughout the week, with activity often running from 7:00am to 10:00pm. As a result, shifts are scheduled around our event programme and may include early starts, later finishes and, occasionally, weekends.
During quieter periods, you'll work more regular office hours, but flexibility is an important part of the role. If you enjoy variety, being hands-on and seeing events come to life, you'll love working here. No two days are ever the same.
About the Role
The Venue Operations Assistant plays a key role in delivering exceptional events from initial preparation through to post-event reset.
Working within the Operations department, you'll work closely with the Events, AV and Facilities teams to prepare the venue, support clients during live events and ensure every space is presented to the highest standard. One day you may be setting up conference rooms, the next supporting a live event or preparing the venue for the following day's programme.
This is an excellent opportunity for someone looking to start or develop a career in venue operations or event management while gaining practical, hands-on experience in a fast-paced conference venue.
Key ResponsibilitiesVenue & Event Preparation
- Prepare event spaces in line with event briefs, floor plans and client requirements.
- Set up furniture, equipment and event materials.
- Complete venue resets between events to agreed deadlines.
- Carry out final quality checks before client arrival.
- Maintain exceptional presentation standards throughout the venue.
- Keep storage areas organised, safe and tidy.
Live Event Support
- Provide on-site support throughout live events.
- Welcome and assist clients and suppliers.
- Resolve operational issues quickly and professionally.
- Support room changes and last-minute client requests.
- Assist with loading, unloading and moving event equipment and furniture.
- Work closely with the Events, AV and Facilities teams to ensure seamless event delivery.
- Follow all Health & Safety procedures and venue policies.
Operations
- Attend weekly operational, logistics and planning meetings.
- Develop a thorough understanding of venue procedures and event operations.
- Support other departments whenever required.
- Contribute ideas to improve efficiency and the client experience.
Post-Event
- Assist with venue breakdowns and resets.
- Support post-event reviews and operational reporting.
- Identify opportunities for continuous improvement.
What We're Looking For
We're looking for someone who is practical, organised, reliable and enjoys working in a busy environment where every day is different. You don't need years of experience. We're looking for the right attitude, a willingness to learn and someone who enjoys working as part of a team.
Essential Skills
- Excellent organisational skills and attention to detail.
- Strong communication and interpersonal skills.
- Positive, proactive attitude with a willingness to help.
- Ability to remain calm under pressure.
- Good time management skills.
- Strong problem-solving ability.
- Comfortable working independently and as part of a team.
- Physically fit and able to move furniture and event equipment safely.
- Flexible approach to working hours.
Desirable
- Experience in hospitality, events, retail or customer service.
- Event Management qualification or currently studying towards one.
- First Aid qualification.
- Manual handling training.
What We Offer
- A varied and rewarding role where no two days are the same.
- Hands-on experience across every stage of event delivery.
- Exposure to every aspect of venue operations, including Events, AV and Facilities.
- The opportunity to learn from an experienced and supportive team.
- Genuine opportunities to progress within the business.
- AXA Health Insurance Scheme
- Discounted Gym Membership
- Contributory Pension Scheme
- 33 holidays (including Bank Holidays)
Pay: Up to £26,437.00 per year
Benefits:
- Casual dress
- Company pension
- Employee discount
- Private medical insurance
- Sick pay
Ability to commute/relocate:
- London EC2M 7EB: reliably commute or plan to relocate before starting work (preferred)
Education:
Work Location: In person
