Dental Receptionist – Join Our Front-of-House Team
An exciting opportunity has arisen to join our welcoming and busy front-of-house team.
This is a role for someone who takes pride in making a difference every day — welcoming patients, keeping the day running smoothly and creating a positive experience from the moment they contact us.
Being a dental receptionist is so much more than answering phones and booking appointments. You’ll be joining an established reception team, supporting patients, working closely with our clinical team and helping everything run smoothly behind the scenes.
If you are organised, reliable and enjoy working in a fast-paced environment where every day brings something different, we would love to hear from you.
About the Role
As part of our front-of-house team, you will:
- Deliver an exceptional first impression to every patient
- Guide patients through their treatment journey with care and confidence
- Manage appointments, diary coordination and patient communications
- Support the clinical and management teams with smooth day-to-day operations
- Promote practice services and offers in a professional, patient-focused way
- Process payments and maintain accurate patient records
- Handle confidential information with discretion and professionalism
- Contribute positively to a collaborative and supportive team culture
We’re Looking For Someone Who:
- Remains calm, organised and professional in a fast-paced environment
- Has a natural ability to build rapport and put patients at ease
- Is personable, positive and genuinely enjoys helping others
- Has excellent communication skills and a confident telephone manner
- Is reliable, adaptable and proactive
- Enjoys working as part of a busy, supportive team
- Takes pride in delivering first-class customer service
Previous dental or healthcare experience is welcomed but not essential — attitude, work ethic and personality are just as important to us.
What We Offer
We believe in supporting our team and recognising great work. When you join us, you’ll benefit from:
- A welcoming and supportive team
- Comprehensive training and a structured induction programme to help you succeed
- Quarterly staff bonus scheme
- Mental Health Champion support
- Long-service recognition, including up to 8 additional days annual leave
- Pension scheme
- Free annual flu vaccination
- High-street discount scheme
- Regular team events (Dragon boat racing, mini golf, Newmarket nights, Christmas balls and more!)
The Details
Full-Time | Part-Time
Monday to Friday | 8:15am – 5:30pm
Part-time roles are fewer days per week, with the same daily working hours.
If you’re looking for a rewarding role where you can become a valued member of a supportive team and take pride in making a difference to patients’ experiences every single day, we’d love to hear from you.
Apply now and become a key part of our patients’ journey.
Pay: From £12.75 per hour
Benefits:
- Additional leave
- Company events
- Company pension
- Employee discount
- Free flu jabs
- Free parking
Work Location: In person
