Overview
We are seeking an energetic and motivated Front of House Supervisor to lead our bustling pub and restaurant team. This pivotal role combines leadership, hospitality expertise, and a passion for delivering exceptional guest experiences. As the Front of House Supervisor, you will oversee daily operations, ensure outstanding service standards, and foster a welcoming environment for both guests and staff. Your enthusiasm and proactive approach will drive team success and elevate the overall atmosphere of our establishment.
Duties
- Supervise front-of-house staff, including servers, bartenders, and host/hostess team members, ensuring smooth service flow
- Lead by example in delivering excellent customer service, creating a lively and inviting atmosphere for guests
- Coordinate reservations, seating arrangements, and manage wait times to optimize guest satisfaction
- Oversee food and beverage service, ensuring proper food presentation, serving procedures, and adherence to food safety standards
- Assist in training new team members on hospitality best practices, food preparation basics, and customer interaction techniques
- Monitor cleanliness and organization of the dining area, bar, and service stations to maintain high standards
- Handle guest inquiries or complaints promptly with professionalism and positive problem-solving skills
Requirements
- Proven supervising or team management experience within a restaurant or hospitality environment
- Strong knowledge of food preparation, cooking techniques, and food safety protocols
- Experience in serving, barista work, or hospitality roles demonstrating excellent customer service skills
- Leadership qualities with the ability to motivate and inspire a diverse team
- Familiarity with food production processes, kitchen operations, and culinary experience preferred
- Knowledge of restaurant operations including bar management, food safety regulations, and hospitality standards
- Excellent communication skills with a proactive attitude toward problem resolution and guest engagement
Join us to be part of an energetic team dedicated to creating memorable dining experiences. We value passionate individuals who thrive in fast-paced settings and are eager to lead with enthusiasm!
Pay: £12.71-£16.01 per hour
Benefits:
Work Location: In person
