Hours: Full-time (37 hours)
Term-time only working may be considered, however, availability is required during the final three weeks of the summer holiday period. Salary will be pro rata based on the number of weeks worked per year.
Make a real difference, every single day
Are you highly organised, compassionate, and passionate about supporting young people? Looking for a role where you can combine admin expertise with meaningful, face-to-face student support?
We’re looking for a Bursary Administrator & Personal Support Advisor to join our Student Services team. This is a unique and rewarding opportunity to play a vital role in both financial support administration and frontline student wellbeing.
About the role
This is a varied and impactful position where no two days are the same. You’ll combine accurate, detail-focused administrative work with direct support for students’ personal, financial, and wellbeing needs.
Key aspects of the role include:
- Processing bursary applications and managing student financial support
- Maintaining and updating systems such as online financial support portals
- Liaising with finance to ensure timely payments
- Acting as a key point of contact for students on a drop-in and appointment basis
- Providing guidance, information, and signposting to appropriate services
- Supporting students across a wide range of issues including financial, personal, and safeguarding concerns
- Working with internal teams and external agencies to ensure joined-up support
- Supporting events, tutorials, and wider Student Services activity
- Contributing to audits, process improvements, and staff training
- Advising on policy updates and maintaining accurate administrative systems
About you
You’ll be someone who combines strong administrative skills with empathy, professionalism, and resilience.
You will have:
- Excellent organisational and administrative skills
- Strong IT skills and high attention to detail
- Excellent communication and relationship-building skills
- A compassionate, calm, and student-focused approach
- Confidence working with young people and handling sensitive situations
It would be great if you also have:
- Experience in a student-facing or support role
- Knowledge of bursary or financial support processes
Why join us?
- Make a genuine difference to students’ lives and wellbeing
- Join a supportive, collaborative team
- Develop both your administrative and student support expertise
- Work in a varied, meaningful, and people-focused role
We offer a generous package with benefits including up to 28 days annual leave (for non term-time contracts) plus bank holidays and College closure days, LGPS pension scheme, relocation package, free on-site parking and a variety of on-site benefits and discounts.
CLOSING DATE: Monday 17 August 2026, 5pm
