Job Summary
(This is a 40 hour a week role) The Duty Manager plays a crucial role in ensuring the smooth operation of our establishment, overseeing daily activities and maintaining high standards of service. This position requires a strong background in hospitality. The Duty Manager will supervise staff, assist in day to day operations, and ensure that guests receive exceptional service at all times.
Duties
- Supervise kitchen staff and ensure adherence to food safety regulations and standards.
- Assist in food preparation and cooking as needed to maintain efficient kitchen operations.
- Oversee food production processes to ensure quality and consistency in all dishes served.
- Provide support to the front-of-house team, ensuring excellent hospitality and guest satisfaction.
- Train new staff members in culinary techniques and safety protocols.
- Monitor inventory levels of kitchen supplies and assist with ordering as necessary.
- Handle guest inquiries and complaints promptly and professionally, ensuring a positive experience for all patrons.
- Collaborate with management to develop menus that reflect seasonal ingredients and customer preferences.
Qualifications
- Proven experience in a supervisory role within the hospitality or culinary industry.
- Strong knowledge of food preparation techniques, kitchen operations, and food safety standards.
- Excellent leadership skills with the ability to motivate and manage a team effectively.
- Exceptional communication skills, both verbal and written, with a focus on customer service.
- Ability to work under pressure in a fast-paced environment while maintaining attention to detail.
- A passion for hospitality and commitment to providing high-quality service to guests.
- Culinary qualifications or relevant certifications are advantageous but not essential.
This role is ideal for individuals who thrive in dynamic environments and are eager to contribute to a team dedicated to excellence in service and culinary arts.
Job Types: Full-time, Permanent
Pay: £27,000.00 per year
Benefits:
Experience:
- Hospitality: 2 years (required)
Work Location: In person
