As Commercial Executive, you will support the Commercial team in delivering sustainable business growth by strengthening customer relationships, supporting account development and helping execute commercial initiatives across the business. The role combines customer-facing support, commercial administration, insight gathering, reporting and cross-functional coordination to ensure customers receive an excellent service and the business delivers against its commercial objectives.
You will play an important role in identifying new business opportunities, preparing customer proposals, supporting tenders and presentations, monitoring market activity and providing clear commercial information to help the team make well-informed decisions.
This role supports DELI LITES values by building strong customer partnerships and contributing to growth through a passion for people, food, service excellence and continuous improvement.
- Support the Commercial team with day-to-day customer account activity, ensuring actions, queries and follow-ups are managed professionally and on time.
- Assist with preparation of customer proposals, tender responses, quotations, presentations and supporting documentation.
- Help maintain accurate customer, pricing, product and promotional information for internal and external use.
- Build positive working relationships with customers, acting as a reliable point of support where required.
- Research and identify new business opportunities across relevant local and regional markets.
- Support pipeline development by gathering prospect information, preparing contact packs and tracking progress against agreed actions.
- Assist with the execution of commercial plans, customer launches, range reviews and promotional activity.
- Conduct market research and competitor analysis to support customer meetings, range development and commercial planning.
- Monitor pricing, product ranges, promotions and food-to-go trends, summarising findings in a clear and practical format.
- Provide insight that helps the business understand customer needs, market opportunities and potential risks.
- Prepare accurate sales reports, commercial updates, meeting notes and action trackers for the Commercial team.
- Work closely with NPD, Operations, Technical, Finance and Supply Chain teams to support smooth project delivery and customer service.
- Follow up internal actions to ensure customer commitments and agreed commercial deadlines are met.
- Maintain a high standard of organisation, accuracy and confidentiality in all commercial documentation.
This job description is not intended to be an exhaustive list of duties and responsibilities. The Company reserves the right to amend this document to meet changing business needs.
- Strong commercial awareness and understanding of the local business environment.
- Excellent communication and interpersonal skills, with confidence engaging with internal teams and customers.
- Strong organisational skills, with the ability to manage priorities, deadlines and multiple workstreams.
- Ability to analyse information, summarise key points and support business decision-making.
- High level of accuracy, attention to detail and professionalism in written work.
- Proficient in Microsoft Office, particularly Excel, PowerPoint and Word.
- Ability to work independently and collaboratively as part of a fast-paced team.
- Full right to work in the UK.
- Previous experience in a commercial, sales support, account management, business development or customer-facing role.
- Experience within FMCG, food manufacturing, chilled food, foodservice or retail sectors.
- Experience preparing customer proposals, tenders, quotations or commercial presentations.
- Understanding of sales reporting, pricing, promotions, margin or commercial analysis.
- Experience using CRM systems, customer portals or shared project trackers.
- Interest in food-to-go, consumer trends and category development.
- Commercial awareness
- Relationship building and customer focus
- Communication and presentation skills
- Negotiation and influencing skills
- Market analysis and problem solving
- Organisation and planning
- Attention to detail
- Teamwork and collaboration
- Initiative and drive for results
- Competitive salary that reflects your skills and contribution
- Generous annual leave: 28 days, including public and statutory holidays, increasing with service up to 33 days
- Workplace pension scheme to support your future
- Career development: ongoing training and support to strengthen your commercial skills and help you progress
- Employee Assistance Programme and wellbeing support when you need it
- Free onsite parking for added convenience
- Employee discounts on our award-winning sandwiches, salads, wraps and traybakes
- Cycle to Work Scheme to support a healthier, more affordable commute
- Tech Scheme to help make eligible technology purchases more affordable
At DELI LITES IRELAND, we are committed to diversity, equity, and inclusion in all that we do and welcome applications from all sections of the community. DELI LITES IRELAND is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age.
