Do you want to apply your knowledge and understanding gained from a STEM degree while learning commercial skills that will enable you to build a rewarding career?
As an Inside Sales Executive, you will be responsible for managing customer enquiries, qualifying sales leads, and supporting the field sales team. The role helps to handle incoming sales opportunities and prepares them for the field sales team to pursue.
You will be welcomed to our team and learn about all aspects of the company, its suppliers and customers, then mentored while you learn how to perform brilliantly in your role.
Laser 2000 is a high-growth value-added reseller based in Cambridgeshire, providing expertise and routes to market for the best photonics, optics, telecoms, and network product manufacturers around the world. We are actively involved in the application of many world-changing technologies. We support customers to deliver projects, such as the roll-out of fibre optic broadband and protection of the natural environment. Sectors served in the UK and the USA include Life Sciences, Telecoms, Aerospace and Defence, Energy, Healthcare and Education.
In the Inside Sales Executive role, you will work closely with other teams within the company to ensure all sales opportunities are handled professionally and progressed in line with business priorities. The role will also provide additional capacity to the field sales team through following up with customers and managing early sales activities.
We are a supportive and enthusiastic team, keen to support new colleagues to develop their knowledge, skills and confidence.
Responsibilities and Duties
Key Responsibilities:
- Act as the primary point of contact for sales enquiries from new and existing customers.
- Qualify inbound and marketing-generated leads, establishing customer requirements, application needs, purchasing timelines, and commercial potential.
- Conduct early-stage customer engagement activities via phone, email, and professional social media.
- Coordinate and schedule discovery or introduction meetings between interested customers and the relevant field sales or technical colleagues.
- Provide ongoing account support activity, including follow-up communication with existing customers to maintain engagement and identify future opportunities.
- Maintain clear and current records of all customer interactions, opportunity stages, and qualification details within our systems.
- Develop and maintain a strong working knowledge of company products, supplier portfolios, customer applications, and competitor activity.
- Support with new leads and engagement associated with webinars, exhibitions, conferences, and marketing campaigns.
Business Development (Secondary Focus)
- Contact potential customers in defined strategic market segments.
- Contact selected prospective customers through structured outreach activity.
- Identify and develop early-stage opportunities for qualification and progression into the wider sales pipeline.
Additional Duties
- Support wider sales and marketing projects and initiatives as required.
- Contribute to continuous improvement of internal sales processes and customer engagement workflows.
- Undertake any other reasonable duties as requested by management in support of business objectives.
Pay: £33,000.00-£36,500.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Work from home
Ability to commute/relocate:
- Huntingdon, Cambridgeshire: reliably commute or plan to relocate before starting work (required)
Education:
Work authorisation:
- United Kingdom (required)
Work Location: In person
