Location: Southend Office (office based) Monday to Friday 9 am until 5 pm
We are seeking a highly organised, professional and proactive Administrator to join our busy administrative team based in our Southend office. This is an excellent opportunity to become part of a well-established and respected firm specialising in Criminal Law.
The successful candidate will provide comprehensive administrative and secretarial support to our Directors and Fee Earners, ensuring the efficient day-to-day operation of the office. Previous office or administrative experience is desirable, however, full training will be provided to the successful applicant.
Key Responsibilities
The role will include, but is not be limited to:
- Providing administrative support under the guidance of the Office Manager and Directors.
- Managing a varied administrative workload efficiently and accurately.
- Providing extensive diary management, including arranging, rescheduling and coordinating appointments, with responsibility for supporting a designated Director.
- Handling overflow telephone calls, responding to enquiries professionally, courteously and efficiently, and directing calls where appropriate.
- Maintaining accurate digital filing systems, ensuring correspondence and client records are kept up to date and all client communications are recorded appropriately.
- Opening and maintaining client files in accordance with the firm's procedures, ensuring all documentation remains current and compliant.
- Assisting with the preparation and management of daily Crown Court listings.
- Audio typing legal documents, correspondence and emails with a high level of accuracy.
- Supporting Fee Earners in liaising with Essex Police and other relevant agencies where required.
- Delivering an excellent standard of client care at all times, both in person and over the telephone.
- Assisting with the preparation and administration of staff rotas.
- Undertaking general office and administrative duties to support the wider team.
- Handling all confidential and sensitive information with the utmost discretion and professionalism.
Skills and Experience
The ideal candidate will demonstrate the following:
- Excellent IT skills, including a good working knowledge of Microsoft Outlook and Microsoft Office applications.
- Strong attention to detail and a high level of accuracy.
- Excellent organisational and time management skills, with the ability to prioritise a demanding workload.
- A fast and accurate typing speed, with strong written and verbal communication skills.
- The ability to multitask effectively and work efficiently within a fast-paced environment.
- A positive, flexible and proactive approach to work.
- A collaborative attitude and the ability to work effectively as part of a team.
- The ability to adapt quickly to changing priorities and operational requirements.
- A professional, confident and friendly manner when communicating with clients, colleagues and external organisations.
NB: The above job description is intended to give the post-holder an appreciation of the role envisaged and the range of duties and responsibilities to be undertaken. It does not attempt to cover every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals. The post holder will be required, at all times, to perform any other reasonable task as requested by the Finance manager, in order to meet the operational needs of the business.
Benefits:
- Company pension
- Health & wellbeing programme
Work Location: In person
