We’re looking for someone bright, energetic and dependable to join our team at Red House Group. We’re a busy GP practice and need someone who enjoys getting things done, learns quickly and takes pride in doing a job properly. Above all, we want someone reliable, hard-working and willing to become a key part of the team.
Ideally, you will already have experience working within the NHS, particularly in General Practice. Experience with EMIS Web, Accurx or GP administration would be a significant advantage.
This is a varied role covering patient recalls, clinical data, online services and day-to-day practice administration. It’s an important behind-the-scenes role that helps keep the practice organised, safe and running smoothly.
What you'll be doing
Your responsibilities will include:
- Managing patient recalls, including cervical screening and long term medication monitoring
- Supporting QOF and ECF recalls
- Coding vaccinations, immunisations and screening information
- Processing and monitoring online patient queries through Accurx
- Managing the email inbox
- Supporting patients with the NHS App, Patient Access and online access
- Managing clinical data submissions, including childhood immunisation data
- Processing safeguarding requests and maintaining relevant lists
- Supporting prescription and administrative workflows
- Working with electronic document systems including EZDOC
- Helping with day-to-day IT and Smartcard issues
- Providing administrative, secretarial and reception support when required
- Covering other members of the administrative team during absence
The role will develop over time as you gain experience and take on greater responsibility.
Who we're looking for
Previous NHS experience is strongly preferred, ideally within a GP surgery / Primary Care.
Experience with EMIS Web, Accurx, NHS systems, clinical coding or patient recalls would be particularly useful.
Most importantly, we're looking for someone who:
- Is reliable and has an excellent attendance record
- Works hard and gets on with the job
- Is enthusiastic and willing to learn
- Is confident with computers and picks up new systems quickly
- Is organised and has excellent attention to detail
- Can manage their own workload and prioritise effectively
- Uses initiative rather than waiting to be told what to do
- Is friendly, approachable and works well within a team
- Understands the importance of confidentiality and accuracy when handling patient information
What we offer
- NHS Pension Scheme
- Generous annual leave
- A supportive, friendly team
- Full training on our systems and processes
- A varied role with the opportunity to develop new skills
- The opportunity to take ownership of areas of work and develop the role further
We’re an established and busy GP practice, but also a close-knit team. We want someone who will settle in, enjoy coming to work and become a valued part of the practice.
If you're reliable, capable, enjoy being busy and want to become an important part of a GP practice team, we'd like to hear from you.
Please apply through Indeed with your CV and a short note telling us about your relevant experience and why you think you'd be a good fit for the role
Pay: Up to £33,000.00 per year
Work Location: In person
