Come and join one of the UK’s largest providers in complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.
We'd like you to join us as a Team Leader at our service Woodland Court based in Caterham.
Woodland Court is a modern supported living service providing care and support for up to 29 adults. Set in large grounds in a tranquil part of Caterham, Woodland Court is just a short walk from the town centre. We offer person-centred care to people to support them to become as independent as possible.
What you'll be working:
Your hours are based on a rota working every other weekend.
- Full time hours
- 42 hours per week
- Working across 2 sites.
- 3 days supernumerary off the floor, 2 days working on the floor.
What you'll be doing:
The primary focus of this role is to:
- Safeguard the health, wellbeing, and rights of adults we support at all times.
- Lead and support the delivery of care in line with personalised care plans and risk assessments.
- Conduct informative shift handovers and ensure continuity of care.
- Ensure appropriate equipment, medications, and personal support items are available and in use during community access or appointments.
- Allocate daily tasks to support staff and monitor the quality of their work.
- Support the completion and review of support plans, health action plans, and risk assessments within agreed timescales.
- Accurately complete and contribute to reports for reviews, multidisciplinary team meetings, and audits.
- Liaise effectively with professionals, families, advocates, and stakeholders involved in each individual’s care.
- Coordinate appointments, activities, and personal routines in a person-centred manner.
- Ensure individuals are treated with dignity, respect, and privacy at all times.
- Support with personal care, mobility, medication, and delegated health tasks as appropriate to the role and training.
- Support the smooth daily operation of the service, including taking lead responsibility in the absence of management.
- Participate in and encourage all relevant training and development.
- Foster positive relationships with individuals, families, and other professionals.
- Maintain accurate, timely, and person-centred documentation in line with regulatory and organisational expectations.
- Promote and ensure health and safety compliance across the service.
- Participate in infection prevention control and cleanliness routines.
- Encourage participation in meaningful daily activities, both in and outside of the service.
- Promote socially inclusive behaviour and support with skill-building towards independence.
- Provide companionship and support during hospital stays or overnight care needs, where appropriate.
- Attend and contribute to staff meetings and supervisions.
- Ensure continuity of medical supplies and liaise with GPs, pharmacies, and healthcare professionals as needed.
- Complete daily medication audits and ensure safe administration and storage.
- Undertake security and safety checks, particularly during night shifts.
- Contribute to service improvement initiatives and regulatory inspection preparation.
- Supervise, mentor, and guide support staff including performance reviews and monthly supervisions.
What you'll have:
- A genuine passion for delivering high-quality adult care.
- NVQ Level 3 Diploma in Health & Social Care (Adults) or equivalent.
- Strong interpersonal and communication skills.
- Ability to work collaboratively as part of a team and independently when required.
- Proven leadership skills and ability to support others effectively.
- Ability to remain calm and solution-focused in challenging situations.
- Understanding of adult safeguarding, mental capacity, and person-centred care principles.
- Substantial experience working in adult residential or supported living services.
- Experience supporting individuals with complex needs, learning disabilities, autism, or physical health conditions is desirable.
- Experience in a senior or shift leading role
