Are you passionate about technology, automation and Artificial Intelligence? Do you love finding smarter ways of working and helping people embrace new ideas?
At The HEX Group, we're investing heavily in digital technology, automation and AI to transform how we work, support our colleagues and deliver exceptional outcomes for our customers. As we continue our digital transformation journey, we're looking for a Digital Innovation Specialist to help turn ambitious ideas into practical solutions that make a real difference.
This is not an IT support role. It's an exciting business improvement opportunity where you'll work across the organisation to identify opportunities, introduce innovative technologies, streamline processes and help shape the future of our business.
Working within our Business Improvement Team and alongside our AI Strategy Team, you'll collaborate with colleagues across every department, delivering projects that improve efficiency, productivity and customer experience while championing a culture of innovation.
This role could be perfect for:
✅ An experienced professional with a background in digital transformation, automation, AI or business improvement.
✅ A graduate or early-career candidate with strong technical aptitude, a curiosity for emerging technologies and a desire to build a career in digital innovation.
We'll provide the support, training and development you need to grow and succeed.
As our Digital Innovation Specialist, you'll:
- Identify opportunities to improve business performance through digital technology, automation and AI.
- Lead and support digital innovation projects from concept through to implementation.
- Work with colleagues across the business to understand challenges and develop practical digital solutions.
- Deliver opportunities identified by the AI Strategy Team and wider business.
- Research, test and evaluate emerging technologies.
- Design and implement workflow automation and process improvements.
- Support the adoption of tools such as Microsoft Copilot, ChatGPT, Claude and future AI technologies.
- Measure project success and demonstrate tangible business benefits.
- Deliver engaging training sessions, workshops and coaching.
- Create guidance, resources and best practices to support responsible technology adoption.
- Promote a culture of innovation and continuous improvement throughout the organisation.
You'll ideally have:
- Experience leading or contributing to digital transformation, automation, AI or business improvement initiatives.
- A track record of using technology to improve business processes, efficiency and performance.
- Experience working with stakeholders to identify opportunities and implement solutions.
You'll ideally have:
- A degree, HND or equivalent qualification in Computer Science, Data Analytics, Engineering, Business, Digital Technology or a related field.
- A genuine interest in digital innovation, automation and AI.
- Evidence of your passion through projects, placements, work experience or personal development.
- Strong digital skills and enthusiasm for learning new technologies.
You'll be:
- Naturally curious and excited by innovation.
- A strong problem solver with analytical thinking skills.
- An excellent communicator who can explain technical concepts in simple terms.
- Organised and capable of managing multiple projects.
- Comfortable building relationships with colleagues at all levels.
- Commercially aware and able to see how technology creates business value.
- Proactive, self-motivated and eager to drive positive change.
It would be advantageous if you have experience with:
- Microsoft Power Platform
- Microsoft 365 and SharePoint
- Power BI
- Microsoft Copilot, ChatGPT, Claude or similar AI tools
- Low-code or no-code development platforms
- Python, APIs or data analysis
- Lean Manufacturing or Continuous Improvement methodologies
- Manufacturing, engineering or operational environments
- Project delivery in professional, academic or voluntary settings
Within your first 12 months, you'll have:
- Delivered impactful digital and AI projects that provide measurable business benefits.
- Successfully implemented opportunities identified by both the AI Strategy Team and operational departments.
- Increased adoption and confidence in AI and digital technologies across the organisation.
- Reduced manual effort through automation and smarter ways of working.
- Developed practical guidance and learning resources for colleagues.
- Become a trusted adviser and recognised champion for innovation across the business.
This is a unique opportunity to help shape the future of a growing business that's committed to investing in technology, innovation and its people. You'll work on meaningful projects, gain exposure to the latest digital tools and AI technologies, and play a key role in transforming the way we work.
If you're excited by technology, curious about what's possible and motivated by making a real impact, we'd love to hear from you.
