About The BoTree
At The BoTree, we believe luxury should feel purposeful. As part of the Curio Collection by Hilton, our hotel combines uncompromising standards with a conscious approach to hospitality, creating spaces where our team members, guests, community and planet can flourish.
We are looking for a Turndown Attendant to join our Housekeeping Team. This role plays an important part in creating memorable guest experiences by ensuing guest rooms are refreshed, prepared and presented to the highest standards each evening, providing comfort and attention to detail that reflects our commitment to conscious luxury. **This role is 25 hours per week, working 5 days a week, 5 hours per day.
The Role Key responsibilities include:
- Deliver turndown service to guest rooms in accordance with hotel and brand standards
- Refresh gust bedrooms and bathrooms, ensuring exceptional cleanliness and presentation
- Replenish guest amenities, towels and supplies as required
- Prepare beds and sleeping areas to create a welcoming and comfortable environment for guests.
- Respond promptly and professionally to guest requests and housekeeping requirements
- Report maintenance issues, damages or lost property in accordance with hotel procedures
- Maintain housekeeping pantries and service areas in a clean and organised condition.
About You
You appreciate the impact that thoughtful touches can have on a guest’s stay and enjoy creating environments that feel welcoming, comfortable and cared for. You take pride in delivering work to a consistently high standard and ensure the importance of discretion and professionalism.
You are passionate about hospitality and enjoy being part of a team that creates memorable experiences through genuine care and attention to detail.
We’re looking for someone with:
- Excellent attention to detail and pride in delivering exceptional standards
- Positive and professional approach with a passion for hospitality
- Customer-focused with the ability to anticipate guest needs
- Ability to work independently while contributing to a collaborative team environment
- Strong organisational and time management skills
- Flexible and reliable with the availability to work evenings, weekends and public holidays.
What we offer
- Dedicated employee assistance programme through Health Assured
- ‘Stream’ financial wellbeing programme.
- Complimentary overnight stay (including dinner and breakfast) at one of our hotels to celebrate your work anniversary.
- An extra day’s holiday on your birthday.
- Hilton Go Travel Programme for Team Members and Family and Friends.
- Recommend a friend bonus up to £750
- 28 days holiday per year, including public and bank holidays, rising to 33 days with annual increments.
- 2 paid community days per year.
- Meals provided while on duty.
Join Us
At The BoTree, our values of Truth, Love and Compassion shape the way we work, support each other and welcome our guests. We are committed to creating a workplace where our team members feel respected, inspired and able to grow.
If you take pride in creating exceptional guest experiences through thoughtful service and attention to detail, we would love to hear from you.
Join us and be part of a hotel where conscious luxury, exceptional service and meaningful connections are at the heart of everything we do.
