Serving Happiness, One Gyro at a time -
Location: Manchester Arndale – M4-3AQ
Join the Team at Lucky Gyros – GOING ALL IN on Great Food and Winning Vibes.
We’re an experienced team launching a brand-new Greek Gyro spot in a prime location – the Manchester Arndale food court.
We’re not just here to serve food.
We’re here to make lunch feel like a win.
That means:
- going all in on quality and experience
- keeping things human, easy, and enjoyable
- and building a team that people want to be part of
We’re at the start of something — and as General Manager, you’ll set the standard for everything that follows.
We’re looking for individuals who will “go all in” on creating a great experience for our customers and our team. We have fast expansion plans so there is a great opportunity here for those who want to grow.
We’re looking for someone who will:
- Go all in — high standards, no half measures
- Stay calm under pressure — busy doesn’t throw you
- Are people-first — you build strong teams and look after customers
- Have a strong eye for detail — you notice what others miss
- Are hands-on — you’re in the operation, not watching it
- Want to build something — not just run a shift
The Role:
This is your site.
You’ll take full ownership of the day-to-day operation — leading the team, driving performance, and making sure every shift runs properly.
You’ll be hands-on when it matters, leading from the front during service, and stepping back when needed to coach, develop and build your team.
When it’s working well, it should feel simple:
- the team knows what they’re doing
- the food is right
- the energy is right
- and customers leave thinking “that was worth it”
What you’ll be responsible for:
Running the Operation
- Take full accountability for the site — performance, standards and results
- Make sure every shift is set up to succeed
- Keep things moving at pace without cutting corners
Leading the Team
- Set the tone — positive, calm, and switched on
- Lead from the front during busy service
- Build a team that backs each other and performs consistently
- Spot potential and actively develop people around you
Customer Experience
- Make sure every customer interaction feels easy, friendly and worth their time
- Encourage the team to go above and beyond in small, natural ways
- Deal with issues calmly and turn them into better experiences
Standards & Detail
- Keep front and back of house clean, organised and sharp
- Make sure food leaving the kitchen is always right
- Stay on top of the details that take something from good to great
Stock, Systems & Control
- Manage stock, ordering and waste effectively
- Use systems (e.g. Nory) to track performance and keep control of the numbers
- Stay ahead of what the business needs today and tomorrow
Commercial Performance
- Own the site P&L — understand where the money goes and how to improve it
- Manage costings and reduce waste
- Work towards targets and drive results without compromising standards
The Real Stuff:
We hire people, not CVs.
People with energy.
People who care about doing things properly.
People who want to enjoy the work and get something out of it.
At Lucky Gyros, individuality isn’t something we tolerate. It’s something we celebrate and embrace. Bring your energy, your perspective and your ambition. What makes Lucky Gyro an amazing place to be, isn't just the food. It’s the mix of people behind it.
Bring the vibe and correct attitude, we’ll provide opportunity.
What can we do for you?
- Training progression paths
- Future possibilities to travel if desired
- Excellent staff discount rates
- Lunch or Dinner time Gyro on shift? No problem we’ve got you covered
- Loyalty – Holiday scheme
Experience Required:
Minimum 1 year experience in a general manager role
Pay: £34,000.00-£38,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Work Location: In person
