The FA and Experiences by Wembley are looking for a Hospitality Operations Coordinator to join the team at the iconic Wembley Stadium. This is a fantastic opportunity to start or develop a career in hospitality operations, working behind the scenes to help deliver unforgettable event experiences.
In this varied and fast-paced role, you'll support the Hospitality Operations team in the planning and delivery of hospitality events, gaining exposure to a wide range of operational activities. You'll work closely with colleagues and partners across the business, providing administrative and operational support to help maintain high standards across hospitality spaces and ensure every event runs smoothly and efficiently.
What will you be doing?
- Provide administrative and operational support for all Experiences by Wembley Stadium events when required, ensuring areas achieve the required standard. This includes being the lead point of contact for internal and external stakeholders where required.
- Monitor and maintain inventory for fixtures and fittings across designated hospitality areas.
- Lead point of contact for day-to-day management of Private Boxes.
- Liaise with internal and external stakeholders regarding branding, upgrades and amends to existing infrastructure, including but not limited to Private Boxes.
- Assist in the preparation and printing of accreditation when required.
- Deputise on bowl events for the Hospitality Operations team as and when required.
- Raise invoice requests, purchase orders, and liaise with the Hospitality Operations team and finance regarding budgets.
- Arrange meetings and take minutes/notes where appropriate for key meetings and distribute accordingly.
- Undertake administrative duties as directed by management.
- To undertake any ad-hoc projects when necessary.
- Execute additional tasks as required in order to meet FA Group's changing priorities.
- Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.
What are we looking for?
Essential for the role:
- Administration and Co-ordination experience.
- Proficient in Microsoft Office.
Beneficial to have:
- Understanding of Workday.
- Understanding of Audience View.
- Experience with accreditation systems.
- Experience within sporting clubs or stadia.
- Previous event experience.
What's in it for you?
We are committed to ensuring everyone can flourish in their roles. To achieve this, we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire, which is an exceptional setting to develop and inspire high-performing England teams and leaders.
We pride ourselves on offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:
- Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encourages you to connect and learn with your colleagues and look after your mental health and well-being.
- Free, nutritious lunches at Wembley Stadium and St. George's Park.
- Free private medical cover.
- A contributory pension scheme.
- An additional 'Thank You' day's leave, volunteering days, as well as 25 days of annual leave (based on a full-time, permanent contract)
- A hybrid working model which offers greater flexibility.
For more information on what it is like to work at The FA, please visit our FA Careers page, https://www.thefa.com/about-football-association/careers
Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page.
We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.
We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.
As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
