Job Ref: THW9998
Branch: Cottons Hotel Spa
Location: Cottons Hotel Spa, Knutsford
Salary/Benefits: Competitive salary with great benefits
Contract type: Permanent
Hours: Full Time
Shift pattern: 5 days out of 7, Monday - Friday availability between 7am - 5pm
Hours per week: 40
Posted date: 17/07/2026
Closing date: 31/08/2026
Are you a hospitality professional with a passion for delivering memorable guest experiences? We're looking for a Conference Supervisor to lead the day-to-day operation of our meetings and events spaces, ensuring every organiser and delegate receives a seamless, professional and welcoming experience.
As the operational lead for meetings, you'll be the key point of contact for event organisers, overseeing room preparation, coordinating service delivery, leading colleagues and ensuring every event is delivered to the highest standards.
Your day to day;
- Acting as the primary host and contact for meeting organisers throughout their event journey.
- Ensuring meeting rooms and breakout spaces are presentation-ready and fully operational.
- Coordinating with Housekeeping, Maintenance, Food Drink and wider hotel teams to deliver seamless events.
- Overseeing refreshments, catering requirements and service delivery.
- Leading and motivating team members to consistently achieve exceptional service standards.
- Managing operational readiness, quality checks and service recovery when needed.
Who are we looking for?
We're seeking someone who is experienced in meetings, events or Food Drink operations. You'll be confident leading or supervising teams within a hospitality environment and highly organised with excellent planning and communication skills.
We are looking for someone who is passionate about delivering outstanding guest service, who is detail-focused and able to manage multiple priorities effectively. You will be knowledgeable in food safety, health safety and allergen management.
You will lead by example, take pride in creating exceptional guest experiences and demonstrate warm hospitality in everything you do. You're proactive, professional and committed to maintaining the highest standards across every event and meeting.
In return, we are offering a rewarding role with scope for career progression along with;
- A competitive salary, negotiable dependent on experience
- Stream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan with access to high street discounts
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Generous employee discounts on food, beverage and accommodation in our beautiful properties across the country
- Life assurance and pensions scheme
- Bespoke training programmes accessible to all
- An engaging supportive work environment
Located just outside of the fashionable town of Knutsford, Cottons Hotel Spa is an established hotel offering award winning spa and gym facilities, business facilities, comfy bedrooms and a locally sourced menu. With so much going on, no two days are ever the same at Cottons. Owned by Daniel Thwaites with a good network of nearby commuting towns, Cottons Hotel Spa is perfect for someone looking for a supportive work environment in a busy hospitality venue, surrounded by the lush green Cheshire plains.
