If you enjoy providing great service and working in a team, we have just the opportunity for you at our Peterborough practices. You will be part of the journey, from the excitement of the beloved pets’ first vaccination, during periods of illness, right up to offering condolences when difficult decisions must be made.
What your typical day will look like:
Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.
Your great client service during a client's visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit. You will greet each client and offer support, guidance and expertise, managing payments and future bookings confidently. Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must. Previous veterinary experience desirable but not essential.
The role is a 32 hour contract working Monday, Tuesday & Friday 9am - 7pm. The job role will include weekends on a rolling rota. Saturday shifts are 9am - 5pm and Sunday's 10am - 4pm. You will be working 1 full weekend in every 8 weeks and two additional Saturdays. We are looking for someone who can work at both our Vets For Pets Peterborough practice and our Vets For Pets Bretton practice, so applicants must be able to attend shifts at both locations. Hours can be discussed on application depending on the candidates availability.
The attributes required:
- You are the friendly and welcoming face for the client and their pets when they arrive at the practice.· You are calm, attentive and always focus on the clients' needs.
- You will bring enthusiasm and drive to your role.·
- Your passion for service is matched with your love of pets.
- You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy's first visit to the vet.
- In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.
Benefits
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.We are an equal opportunities employer.
Location: Vets For pets Peterborough (PE1 3RL) and Vets For Pets Bretton (PE3 8DN)
Pay: £12.71 per hour
Benefits:
- Additional leave
- Free parking
- On-site parking
- Sick pay
- Store discount
Work Location: In person
