THE ROLE
Operate the kitchen, prepare fresh ingredients, cook and serve our delicious food menu in a safe, speedy and consistent manner. Feel at home opening or closing the kitchen whilst being able to help behind the bar when busy serving customers on the till, to making a delicious coffee or smoothie.
Maintaining our high standards of service and ensuring the café bar is kept clean inside and out, drinks and food items are always kept stocked, and customers are served speedily and feel valued.
See a busy day as a fun chance to demonstrate good teamwork under pressure! Due to the nature of the role, the working pattern will encompass weekends and evenings.
KEY DUTIES & RESPONSIBILITIES
The exciting stuff
- Create a fantastic first impression for all visitors.
- Be adaptable to the changing demands of the day, proactively helping others in the team and gravitating towards areas of high demand.
- Help keep a clean and tidy building, in particular the kitchen and storeroom, always.
- Foster good working relationships with others, ensuring a friendly, supportive atmosphere.
- Ability to open and close the kitchen, following all procedures.
- Develop a good understanding of menu items, ingredients, products and offers.
- Ensure that customers with complaints feel heard & make the first attempt to resolve, before escalating where required.
- Ensure point of sale displays (fridges, shelves etc) are well stocked and replenished during lulls in demand
- Stock up for next shift in kitchen and cafébar appropriately
- Be present and engaged with customers, colleagues and centre
- Use initiative and stay on top of prep for the next day
- Leave handover notes and communicate with the kitchen team for any outstanding jobs or prep that need completing
- Be forward-thinking about low kitchen stock levels.
- Make sure all Food Safety paperwork is completed every shift, with any problems being reported
Not as exciting, but equally important, stuff
- Attend meetings and training initiatives as required.
- To undertake any other duties as reasonably required within your competency.
- To adhere to all policies and procedures.
- To undertake any training and development activities at the request of your line manager, as required.
- To always take care of your own safety and the safety of others by always complying with the H&S Policy.
PERFORMANCE MEASURED BY
- Compliance with food-safety, allergen and hygiene procedures
- Accurate and timely completion of kitchen records
- Kitchen cleanliness and audit results
- Effective shift coordination and task allocation
- Stock rotation, availability and waste control
- Food quality, consistency and customer feedback
IN RETURN YOU’LL GET
Awesome working environment. Free climbing. Guest passes. Discounts on sessions, courses, parties, products and items from cafe. Commission schemes available. Training and development opportunities. Uniform. Pension. Envious side-eye from friends and family.
ABOUT US
Set on the edge of the Cotswolds, in between Cheltenham and Gloucester, we offer a range of indoor and outdoor aerial adventure activities.
We have one of the tallest and most unique roped climbing gyms in the UK with indoor and outdoor lead, top rope, speed walls and auto belay climbing available, plus a dedicated group and beginner climbing area, we also have one of the most inclusive and comprehensive bouldering centres in the country, then there’s our exciting & accessible Fun Walls climbing area, plus we’re also home to one of the tallest and most challenging high ropes courses in Europe.
All of our activities are accompanied by our large but cosy and welcoming cafe bar serving a range of hot and cold drinks and snacks. 270 Climbing Park is a welcoming attraction for friends and families as well as a unique facility for adrenaline seekers, experienced and novice climbers of all ages and abilities.
In addition to offering all the fun of the Park, we also operate the largest mobile climbing wall hire business in the UK. With our fleet of walls and a mobile caving system too, we bring the excitement of adventure activities to public and private venues and events all over the country.
Having one of the best climbing gyms and activity centres in the UK doesn’t mean a thing without having brilliant people to look after it.
Fundamental to the success of 270 Climbing is the people who make up our team. We want to attract the best calibre of people to build a team that delivers our various adventure activities, and ultimately, puts smiles on faces!
Pay: £13.10-£13.48 per hour
Expected hours: 15.0 – 35.0 per week
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Flexible schedule
- Free parking
- Gym membership
- On-site parking
Work Location: In person
