THE ROLE
Hylton Health Clubs is a premium fitness club opening in Purley this summer. We're looking for a Receptionist who understands that front-of-house is one of the most important roles in the building.
You'll be the first point of contact for every member and visitor. Setting the tone for their experience from the moment they arrive. This is a role that requires professionalism, warmth and a consistent level of care.
RESPONSIBILITIES
- Welcome members and guests with confidence and warmth on every visit
- Manage membership enquiries, sign-ups and member account administration
- Handle inbound calls, emails and in-person queries efficiently and professionally
- Process payments and manage point-of-sale transactions
- Support class bookings, waitlist management and daily scheduling
- Maintain a pristine reception area and co-working zone throughout each shift
- Assist with opening and closing procedures
- Keep the general upkeep of the club clean and tidy
WHAT WE'RE LOOKING FOR
- Previous experience in a customer-facing role: hospitality, leisure or retail
- Polished communication skills: in person, on the phone and via email
- Highly organised with strong attention to detail
- Comfortable using booking systems and basic admin software
- Genuinely warm, personable and calm under pressure
- A genuine interest in fitness and pride in the environment you represent
CONTRACT
Full Time and Part Time
START DATE
August 2026
Pay: £12.71-£14.00 per hour
Benefits:
- Company pension
- Employee discount
- Gym membership
Work Location: In person
