We are looking to recruit highly motivated person who is a team player, to support our Tenancy Sustainment Team to continue to deliver a first-class service to our tenants.
This is an excellent opportunity to work with tenants who need a little extra support and encouragement to sustain their tenancies.
The successful applicant will work with the tenant to complete a person-centred support package. They will liaise with external agencies to co-ordinate support, providing a single point of contact and monitoring progress.
We are looking for someone who is able to remain calm in challenging situations; has a positive outlook; be assertive yet empathetic and able to remain impartial when dealing with a range of sensitive issues within a home or family environment. You will need excellent networking skills and the ability work independently. A background in social care, homelessness or working within the social housing sector or similar is desirable, however a comprehensive training package will be provided.
A good knowledge of the welfare benefit system is essential.
A full driving licence and vehicle and an enhanced DBS check are essential for this post.
We offer well maintained, affordable homes across East Staffordshire, South Derbyshire, and North West Leicestershire.
Over 6,000 properties, ranging from sheltered accommodation to family homes and everything in between.
We are driven to make a difference to people's lives and reduce homelessness in our region. By providing affordable homes and a wide range of supporting services we enable people and communities to thrive and enjoy life. Our Mission is to Transform Homes, Lives, and Communities in our region, and for more than 21 years now that is exactly what we have been doing.
