We are seeking a dedicated and detail-oriented Counter Assistant to join our healthcare team. The ideal candidate will be responsible for filling our Counter Assistant Role, providing exceptional patient service, and supporting pharmacy operations in a fast-paced clinical environment. This role requires experience in stock management, excellent customer service skills and over-the-counter knowledge of general ailments.
Duties
- Provide Over-the-counter advice to patients about their general ailments.
- Assist with medication intake processes, including verifying patient information and medication orders.
- Support patient care by providing medication information and answering questions related to prescriptions.
- Ensure proper documentation of medication dispensing activities in accordance with regulatory standards.
- Blood Pressure checks to ensure patients are being monitored and referred to the GP as appropriate.
- Manage inventory levels, restock supplies, and ensure proper storage of medications.
- Providing excellent customer service to patients and customers.
Requirements
- Previous experience as a counter assistant.
- Knowledge of medical terminology and medications used in community pharmacy.
- Strong patient service skills with the ability to communicate effectively with diverse patient populations.
- Familiarity with pharmacy operations related to intake processes and medication safety protocols.
- Ability to work efficiently in high-pressure situations while maintaining attention to detail.
- Prior experience within a community pharmacy setting.
- Previous experience with the Proscript PMR system.
Job Types: Part-time, Permanent
Pay: £12.80-£13.50 per hour
Work Location: In person
