Delivering the exceptional, every day
- Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
- Our promise to our people: a place to work where you can thrive and be your best every day.
- Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
- Our culture – our core values and how we behave:
- We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
- We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
- We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
- Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
- Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Job objectives and responsibilities:
The Counter-Terror Protective Security Manager plays a critical role in developing, coordinating, and implementing counter-terrorism security strategies to prevent, prepare for, and respond to terrorist threats. This position is responsible for conducting threat, vulnerability, and risk assessments; supporting the creation of security plans for events and assets; assist with managing security teams; and liaising with police, intelligence agencies, and emergency services.
The role also involves advising senior leadership on security posture and ensuring compliance with relevant legislation, including in the UK the Terrorism (Protection of Premises) Act 2025, as well as internal policies and procedures.
Main duties:
- Strategic Planning: Develop and implement comprehensive counter-terrorism security plans for sites and events to mitigate identified risks.
- Lead the creation of Protect Duty frameworks and ensure compliance with Martyn's Law.
- Threat, Risk & Vulnerability Assessment: Conduct assessments to identify potential terrorist threats and vulnerabilities across infrastructure and locations.
- Intelligence & Analysis: Collaborate with intelligence hubs to analyse threat data and support informed decision-making.
- Incident Response Coordination: Ensure coordinated and proportionate response plans are in place for tenants and sites, supporting operational teams during emergencies.
- Team & Resource Management: Assist in managing security personnel and deployments, occasionally supporting or standing in for on-site operations teams.
- Stakeholder Liaison: Maintain strong working relationships with internal stakeholders, police, intelligence agencies, and emergency services.
- Policy & Compliance: Ensure adherence to security policies, procedures, and legal obligations, including emerging legislation and best practices.
- Develop and deliver a structured CT training and exercising programme, including:
- ACT Awareness / ACT Security
- SCaN (See, Check and Notify)
- Behavioural Detection
- Crisis & Incident Management
- Lead tabletop and live exercises to test readiness.
- Promote a security-aware culture across all levels of the organisation.
Operational Support: Provide assistance in overseeing day-to-day security operations as required.
Knowledge , Skills and Experience:
- Professional Experience: Extensive experience in policing, military, or security management, with a strong background in counterterrorism and protective security operations.
- Subject Matter Expertise: In-depth understanding of current threat landscapes, security technologies, and mitigation strategies.
- Analytical Capability: Strong ability to interpret intelligence and risk data to inform strategic decisions.
- Leadership: Proven ability to lead and manage multidisciplinary security teams.
- Communication: Excellent written and verbal communication skills, with the ability to advise senior stakeholders and coordinate with external partners.
- Certifications: Relevant security management certifications are advantageous. Equivalent experience from military or policing backgrounds will be considered equally.
- Willingness to travel across the UK and Northern Europe as required.
Health and Safety responsibilities
- Follow Group and company policies and procedures at all times;
- Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
- Use all work equipment and personal PPE properly and in accordance with training received;
- Report any issues or training needs to your Line manager and /or via your divisional incident reporting system
Information Security
- Ensure compliance with Mitie's information security procedures in all activities;
- Proactively identify and report security risks to your manager;
- Report actual and suspected security incidents;
