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Job Title Personalised Support Specialist – North and East Cornwall
Salary £26,000 per annum. Mileage paid at 55p/mile
Reports to Operations Manager – Humans Cornwall
Duration Permanent subject to funding
Place of work- Community based North / East Cornwall
Due to the travelling requirements of this community-based role, candidates would ideally be located in either Callington, Liskeard, Saltash, Launceston or within easy travelling distance of these areas.
Working hours 37 per week, Monday to Thursday 9am to 5pm, and Friday 9am to 4.30pm
Role Purpose
To provide person-centred support to people across North Cornwall, enabling them to live independently and recover confidence at home and in the community. This role focuses on holistic support, helping clients address both immediate needs and longer-term challenges to enhance their wellbeing. This role does not provide personal care.
Key Responsibilities
- Conduct home visits post-hospital discharge or for those identified as needing support, ensuring safety, comfort, and essential needs are met (e.g., meals, heating, medication).
- Perform holistic assessments and develop action plans covering housing, welfare benefits, adaptations, and other support needs.
- Communicate with internal teams (e.g., Support Broker, Advice Team) and other agencies to ensure clients’ needs are addressed.
- Provide temporary practical assistance (e.g., shopping, meal prep, light cleaning) until permanent arrangements are in place.
- Ensure clients have access to emergency contacts and ongoing support arrangements.
- Address any issues impacting a client’s recovery or wellbeing, escalating concerns when necessary.
Essential Requirements:
- Eligibility to work in the UK and access to a vehicle with business insurance.
- Communication, organisational, and IT skills.
- Ability to work independently, multitask, and adapt to changing situations.
Desirable Skills/Experience:
- Familiarity with care assessments, risk assessments, and local support services.
- Experience using case management systems and supporting individual’s post-discharge.
- Experience in delivering support services.
- Knowledge of health, social care, or community support roles.
- Knowledge of local resources and networks.
- Familiarity with environmental assessments and safety standards
Personal Attributes
- Compassionate, patient, and empowering approach to support.
- Problem-solving skills with a focus on promoting independence.
- Ability to maintain confidentiality and remain calm under pressure.
About Us
Humans Cornwall is an independent service under the umbrella of disAbility Cornwall & Isles of Scilly. It works within the health system in collaboration with various partners to support people at risk of hospital admission, or upon their discharge. We deliver personalised and holistic support at this time in conjunction with internal and external providers.
disAbility Cornwall & Isles of Scilly is a disabled people’s user led organisation, a registered charity and company limited by guarantee. Our mission is to represent, include, support and empower (RISE) people living with a long-term health condition or disability, their families and carers in Cornwall and the Isles of Scilly. We do this via an extensive range of services and activities and by working at a strategic level to ensure the voices of disabled people are heard.
Values
Our values represent what is important to us as an independent, user-led organisation. They guide our actions and behaviours as we work together towards our vision of ‘A fully inclusive society, with equity of opportunity for all’:
- Our passion for equity – inspiring each other and demonstrating fairness, commitment and accountability.
- Respect for self and others – being open minded, reliable and approachable, acting with integrity in everything we do.
- Being supportive – having an inclusive, positive, and empathic approach to supporting others and ourselves.
We have a diverse workforce, and we are always striving to enhance our diversity, we welcome applicants of all identities including disability, gender, ethnicity, faith, age, sexuality, and people who have caring responsibilities. We carry out work health assessments to ensure that the job is a good fit for the individual and that any necessary adjustments or support can be provided to help them succeed in their role.
Benefits
- Training & Development opportunities
- Generous annual leave allowance of 31 days in the first year and increasing year on year increasing to a maximum of 43 days (pro-rata for part-time employees)
- Great facilities and free parking at our office
- A day off on your birthday
- A great work life balance culture.
We are a friendly and supportive team of people with diverse backgrounds, highly motivated to drive change and improve the lives of disabled people, their carers and families. We take a flexible approach to support each member of our team to reach their full potential.
How to apply:
Please apply via our secure online link.
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Complete the application form.
Interview dates: Arranged as suitable candidates are identified.
Successful candidates must have the Right to Work in the UK, two references, undergo a DBS check and a work health assessment.
Applicant Equity, Diversity and Inclusion Monitoring Form:
As an organisation we want to surpass the aims and commitments set out in our Equity, Diversity and Inclusion Policy. This includes following the appropriate equalities laws, including the Equality Act 2010, building an accurate picture of our workforce, monitoring our diversity and inclusion efforts, and striving to continuously improve. Completing the form is voluntary and anonymous. The information provided will be kept confidential and separate from the recruitment selection process. The information is only used for monitoring purposes.
Please copy and paste the link below into your browser if you would like to complete the Applicant Equity Diversity and Inclusion Monitoring Form:
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Job Type: Full-time
Pay: £26,000.00 per year
Work Location: On the road
