About Us
Our mission is to dominate the betting and gaming industry on a global scale and we need the very best Tech talent to help us achieve this.
With our proprietary platform powering everything we do, it's an exciting time to join us. We're pioneering new products and driving more advanced, creative technologies. The result? Unrivalled experiences for millions of customers worldwide.
Betfred's Technology department is driven by innovation, and you'll be at the heart of unlocking our platform's potential. So, if you want to help shape the future of betting and gaming, it's time to join us.
Job Purpose
The Automation Business Analyst will investigate and document business processes to promote operational efficiency across Betfred. Working closely with Product Managers, automation developers and operational stakeholders, you will help analyse and design solutions that simplify workflows, enhance productivity, and deliver measurable business value.
This role combines analytical skills with process improvement and automation insight. You will help map "as-is" and "to-be" processes, contribute to tactical delivery, and come up with new ideas to develop our automation function to deliver sustainable outcomes and measurable business value.
Job Duties
- Support business analysis across automation initiatives, helping to ensure business needs are clearly defined, traceable, and refined in collaboration with automation developers.
- Analyse current ("as-is") processes and help design future-state ("to-be") processes optimised for automation, scalability, and risk control.
- Translate business objectives into structured, detailed requirements, helping automation developers build efficient, effective, and compliant workflows.
- Work with automation developers throughout the build lifecycle to clarify requirements, validate logic, and check implemented solutions meet intended outcomes.
- Support impact assessments and value analysis to help identify and prioritise automation opportunities across business areas.
- Contribute to business cases and help define success metrics (ROI, time savings, error reduction, compliance improvements) to evaluate automation performance.
- Maintain documentation and traceability for automated processes, in line with governance, risk, and audit standards.
- Support workshops and stakeholder sessions to identify automation potential, validate assumptions, and align expectations across business and technical teams.
- Follow and help apply best practices and frameworks for automation delivery, including standards for requirements, testing, and release readiness.
- Stay informed about emerging trends in automation, AI, and process optimisation, and share relevant insights with the team.
Knowledge, Skills and Experience
Essential
- Experience in business analysis within digital, technology, or product-led environments, ideally with some exposure to automation or process optimisation.
- Experience working with automation developers or RPA teams to help refine, validate, and implement automated workflows.
- Good understanding of process discovery, re-engineering, and documentation, with the ability to independently write automation-ready "to-be" process designs.
- Excellent written communication skills.
- Able to work independently and collaboratively, contributing to a wider team.
Desirable
- Knowledge of UiPath.
- Understanding of the betting and gaming industry.
A relevant IT qualification.
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What is in it for me?
We offer a variety of competitive benefits, some of which vary depending on the role you’re recruited to. Some of what you can expect in this role includes:
A competitive rate of pay and pension contribution (£40,000 -£60,000)
Generous discretionary bonus schemes, incentives and competitions
An annual leave entitlement that increases with length of service
Access to an online GP 24/7, 365 days a year for you and your immediate family.
Employee wellbeing support through our Employee Assistance Programme
Enhanced Maternity & Paternity Pay
Long Service Recognition
Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream.
For More information, visit our https://betfredcareers.com/why-join/
