Introduction
Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.
Overview
About the role
As the Head of Retail Actuarial team, you will be responsible for leading a cross-functional team of 20+ actuaries supporting multiple Gallagher entities. This role requires strong leadership skills to ensure the team operates in a cohesive, collaborative, and high-performing environment- both within the Retail team and the broader actuarial function (including Gallagher Re).
In addition to team leadership, the role has a key technical component. You will work closely with the Pen Underwriting team (a core part of the Retail team), providing actuarial support across pricing and reserving projects, and acting as a trusted partner to the business.
About Gallagher Centre of Excellence- P&C Actuarial Team
The Gallagher Centre of Excellence (GCoE) serves as a strategic capability hub, delivering high-quality service and analytical support, including actuarial, across Gallagher’s global businesses.
The GCoE actuarial team comprises 60+ actuaries supporting multiple Gallagher entities globally, including but not limited to Gallagher Re, Pen Underwriting and Risk Placement Services (RPS). While supporting a diverse set of business areas and stakeholder requirements, the team operates as a unified function with a strong emphasis on collaboration, knowledge sharing, and continuous development.
About PEN Underwriting
PEN Underwriting is one of UK’s leading Managing General Agents (MGAs), with a clear ambition to build a £1.75bn GWP underwriting & distribution business. It has established a strong market presence through its specialist underwriting expertise and has evolved into a multi-class, multi-territory virtual insurer – combining the security and capabilities of a traditional insurer with the agility and nice expertise of an MGA.
As part of the Gallagher group- one of the world’s largest insurance brokerage, risk management, and consulting firms- Pen Underwriting is well-positioned for continued growth, with a strong focus on strengthening core capabilities while investing in talent innovation and technology.
How you'll make an impact
Responsibilities
We are looking for a credentialed actuary with 8+ years of experience in the Property and Casualty domain to join Gallagher as the Head of Retail Actuarial Team. The ideal candidate will possess a solid mix of technical skills, along with strong leadership experience in building and managing high-performing actuarial teams.
The key areas of the role are:
Technical Responsibilities (Pen Underwriting):
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Partner with underwriting, claims, and external stakeholders to support sustainable portfolio profitability and informed decision-making.
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Develop, enhance, and maintain pricing models across various Financial Lines underwriting divisions.
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Evaluate the impact of underwriting actions, rate changes, retention, and new/lost business to provide actionable insights.
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Apply sound reserving principles and collaborate with reserving teams to ensure alignment between pricing, performance monitoring, and reserving views.
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Oversee quarterly delivery of Profit Commission and Claims Handling Provision calculations, ensuring accuracy and timeliness for executive reporting.
- Contribute to development of innovative concepts, tools, and automating reserving/pricing processes, including streamlining underlying sources of data and databases.
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Manage competing stakeholder priorities and ensure delivery of timelines through effective planning and coordination.
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Lead end-to-end project execution across actuarial initiatives, including scoping, resource planning, progress tracking, and stakeholder communication.
Leadership Responsibilities:
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Lead and develop a team of 20+ actuaries, drive high performance, engagement, and continuous career progression.
- Foster a culture of ownership and accountability, empowering teams to deliver independently without micromanagement.
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Manage and influence stakeholders across geographies and Gallagher entities, building strong relationships, and ensuring alignment with business priorities.
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Present insights and recommendations to senior stakeholders and play a key role in onboarding new business areas and expanding actuarial support.
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Providing technical leadership and mentorship across teams, including supporting onboarding new hires and scaling newly established or pilot teams.
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Promote a collaborative working environment across pods and with other business functions, ensuring effective cross-functional development.
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Partner with Talent Acquisition to support hiring, employer branding, and building a strong actuarial talent pipeline.
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Drive internal initiatives focused on team development, identifying capability gaps, and implementing structured solutions to address them.
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Champion innovation within the team, including supporting the adoption of new tools, technologies, and AI-driven initiatives.
About you
Qualifications / Skills Required
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Relevant experience in P&C domain. Having worked on a wider range of geographies and lines of business is an added advantage.
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Progress towards Actuarial fellowship from a recognized institution. Having accreditation is ideal. Proficiency in Microsoft Suite (Excel in particular), including the ability to work with large datasets. Programming skills (R, Python, SQL) would be a nice-to-have.
- Strong analytical skills with the ability to interpret data and draw meaningful insights.
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Ability to work collaboratively in a team environment and adapt to changing priorities.
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Strong leadership skills and a collaborative outlook. Good business acumen for the world of insurance
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Strong organizational skills and ability to build systems and processes
Additional Information
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
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Competitive compensation
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Comprehensive benefits programs designed to support your well-being
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Career development opportunities and ongoing learning
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A collaborative, people-first culture with accessible leadership
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The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
