Our Warehouse Shift Managers lead teams of Zone Managers across two distribution sites in Stoke, encompassing over 1 million sq. ft. of warehousing space. While you will primarily be based at one site, flexibility to work across both locations is required to support operational needs.
Our distribution centres play a vital role in delivering products to customers through multiple channels, including store replenishment, e-commerce, internal distribution, and two-person home delivery services.
Our sites include a variety of functions, including:
- Inbound Operations
- Outbound Operations
- Picking
- Waste & De-Kit
- Web Fulfilment
- MHE Operations (FLT, LLOP, MLLOP, VNA)
- Loading
As a Warehouse Shift Manager, you will lead the people, processes, and performance within your operational area, ensuring safe, efficient, and customer-focused operations that consistently exceed key performance indicators.
You will be responsible for creating an environment where colleagues can thrive, maintaining high operational standards, and proactively managing health and safety risks to ensure a safe workplace for everyone.
At Dunelm, colleague engagement is at the heart of our success. Our annual eNPS survey helps us understand what matters most to our teams, allowing us to build meaningful action plans and continuously improve the colleague experience.