About the Role
Programme Overview
This internship is designed to provide a postgraduate candidate with practical, hands-on experience in e-commerce strategy, online sales, digital merchandising, and market expansion. The intern will progressively take on responsibility, contributing to real business growth initiatives.Main duties & responsibilities:
- Conduct market and competitor research
- Support online store management and product listings
- Support outreach campaigns (email, social media, marketplace platforms)
- Prepare proposals and presentations
- Maintain CRM and e-commerce platform records, tracking sales and customer interactions
- Support customer relationship management
- Contribute to online business growth strategies
Students will gain:
- Practical understanding of E-Commerce Operations and Expansion
- Development of communication, digital marketing and organisational skills
- Enhanced problem-solving abilities through real-world scenarios
Essential Education
- Postgraduate degree (or currently studying) in:
- Business Management
- Marketing
Essential Requirements
- Strong interest in e-commerce, online retail, or digital sales strategy
- Excellent communication (written and verbal)
- Confidence in interacting with potential customers and partners
- Strong organisational and time management skills
- Ability to work independently and as part of a team
- Basic understanding of e-commerce or retail principles
- Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Key Skills
- Communication and interpersonal skills
- Negotiation and persuasion
- Research and analytical thinking
- Problem-solving ability
- Commercial awareness
- Adaptability and willingness to learn
- Attention to detail
- Resilience and proactive mindset
Key Responsibilities
- Support day-to-day digital marketing and e-commerce activities
- Assist in content creation and campaign execution
- Conduct market and competitor research
- Monitor and report on campaign and sales performance
- Maintain consistency in brand messaging across online platforms
- Work Ethic
- Highly organised and able to meet deadlines
- Willingness to learn and take initiative
Desirable:
- Experience in e-commerce, online retail, or digital marketing
- Familiarity with e-commerce platforms (e.g., Shopify, Amazon Seller Central, eBay) and CRM systems (e.g., Salesforce, HubSpot)
- Experience with social media outreach or online networking
- Basic understanding of financial analysis or commercial metrics
- Presentation or pitching experience
- Knowledge of market research tools
Outcome & Progression
- Formal performance review at the end of 12 weeks
- Opportunity for a full-time E-Commerce role based on performance
- Professional reference provided upon successful completion
Practical
- Full UK driving licence (useful for site visits but not important)
How to apply:
Candidates should submit a CV and brief cover letter outlining their interest in e-commerce and career ambitions. Shortlisted applicants will be invited for an informal interview. Successful interns may be considered for a permanent role at the end of the placement, based on performance and fit within the team. For further information or to apply, please email the CV and covering letter to the same address as this
Pay: From £12.24 per hour
Work Location: Hybrid remote in London W1J 5LW
