Spend Your Summer by the Sea
Do you enjoy meeting people, working independently, staying active and helping create memorable experiences?
Byron Woolacombe Holidays Ltd is looking for a friendly, reliable and enthusiastic Guest Experience & Facilities Assistant to join our team during the busy summer season.
Based just moments from award-winning Woolacombe Beach, this varied role combines guest interaction, holiday hamper deliveries, facilities support and helping ensure our guests enjoy a seamless and memorable stay.
As one of the friendly faces of Byron, you'll help create the warm welcome and exceptional experience our guests return for year after year.
No two days are the same, and you'll play an important part in helping guests relax, reconnect and make the most of their time by the sea.
About Byron Woolacombe Holidays
Byron Woolacombe Holidays Ltd is the exclusive holiday letting agency for the luxury Byron Apartments in Woolacombe, North Devon.
We pride ourselves on delivering exceptional guest experiences, offering luxury self-catering accommodation alongside exclusive facilities including an indoor swimming pool, sauna, gym and games room. Our team is passionate about helping guests create unforgettable coastal holidays.
Key Responsibilities - Guest Experience
- Welcome and assist guests arriving at Byron
- Support guests with enquiries and local recommendations
- Assist with guest arrivals between 5pm and 8pm
- Provide a friendly, professional and helpful presence around the development
- Help create memorable experiences that encourage guests to return
Holiday Hampers
- Prepare and deliver guest hampers to apartments
- Manage hamper stock levels and supplies
- Ensure hampers are beautifully presented and delivered on time
Facilities Support
- Carry out regular checks of guest facilities including the pool, sauna, gym and games room
- Monitor communal areas to ensure they remain welcoming and well presented
- Complete spot cleaning and facility checks as required
- Carry out lift checks
- Complete end-of-day pool testing
- Close and secure facilities each evening
- Report maintenance and safety concerns promptly
Guest Journey Enhancements
- Support guest engagement initiatives and seasonal activities
- Assist with special touches that enhance the guest experience
- Promote Byron Club, our guest loyalty and return booking scheme
What We're Looking For
We're looking for someone who is:
- Friendly and approachable
- Reliable and punctual
- Comfortable working independently
- Organised and proactive
- Confident interacting with guests of all ages
- Practical and happy to get involved
- Able to identify issues and take ownership of resolving them
- Passionate about delivering excellent customer service
Previous experience in hospitality, tourism, customer service, retail or holiday letting would be beneficial but is not essential.
We're not necessarily looking for someone with the perfect CV. We're looking for someone with a positive attitude, strong work ethic and a genuine desire to help create memorable holidays for our guests.
Hours & Schedule
Proposed Working Days: Tuesday to Saturday
Hours:
- Tuesday to Friday: 1:15pm – 8:15pm
- Saturday: 1:15pm – 7:15pm
Some flexibility may be available for the right candidate.
Expected contract dates: 1st July 2026 – 1st September 2026
Potential opportunities for additional seasonal work during:
- October Half Term
- Christmas
- New Year
This role may suit someone looking for a summer position with opportunities to return during future holiday periods.
Benefits
- Stunning coastal working environment
- Work just minutes from Woolacombe Beach
- Friendly and supportive team
- Varied role with no two days the same
- Opportunity to gain experience in hospitality, tourism and guest services
- Potential for future seasonal work
Application Instructions
Please submit your CV along with a short introduction telling us:
- A little about yourself
- Your availability
- Why you'd like to join the Byron team
We'd love to hear from you and help you spend your summer creating unforgettable holiday experiences in one of North Devon's most beautiful coastal locations.
Pay: From £12.71 per hour
Benefits:
- Free parking
- On-site parking
Application question(s):
- Do you live in or within commutable distance to Woolacombe?
Language:
Work Location: In person
