About Fieldway:
Fieldway Group are a leading contractor specialising in fire safety within the local authority sector. Founded in the heart of Liverpool, our business has become a shining example of success and innovation. From humble beginnings, our journey has grown into a driving force by consistently delivering and achieving impressive milestones, with more to come.
It's a really exciting time for Fieldway - we have a busy pipeline and strong targets ahead. If you're keen for joining an SME on the rise with progression opportunities, this is the company for you.
Role Overview:
We are seeking an experienced and confident Contract Co-Ordinator to join our team. You’ll be part of a friendly and busy department, working closely with our Service and Delivery Manager, Engineers, Contract Co-Ordinators and Administrators to ensure the smooth and efficient delivery of our contracts.
This is an office-based role, so please only apply if you can easily get to our Huyton office on time each day.
This role is Mon – Fri, 37.5 hours per week, working either:
- 8am – 4pm
- 8:30am – 4:30pm
- 9am – 5pm
Hours are agreed by your line manager.
What We Offer:
- Competitive salary
- 22 days holiday plus bank holidays
- Christmas shut down (3 days holiday to be reserved for this)
- 1-day additional paid leave for your birthday
- Holidays increasing with service
- Option to purchase up to 4 days additional leave each April (following 12 months service)
- Support & funding through qualifications (if required for role)
- Progression and development opportunities
- Employee referral bonus scheme
- BUPA employee mental health support scheme
- Cycle2Work scheme
- Company pension (3% employer contribution, minimum 5% employee contribution or opt out)
- Company events
- Free on-site office parking
Role Responsibilities:
- Co-ordinate the successful delivery of contracts, ensuring deadlines and client requirements are met
- Act as a key point of contact for clients, residents, operatives and subcontractors Allocate and schedule work for engineers in line with programmes of work
- Book and confirm appointments with residents or TLO's for planned works
- Raise purchase orders
- Monitor and update contract tracking spreadsheets and client folders
- Review, rename and send completed certificates/jobs to clients
- Manage incoming calls/emails in a professional and timely manner and divert accordingly
- General administrative tasks completed to a high standard
- Take ownership of client requests and queries, ensuring swift resolution
- Contribute to process improvements and efficiency within the contracts team
What We’re Looking For:
- Proven experience in a contract co-ordination, scheduling, or administrative role Understanding and experience in a contracting environment (fire safety, construction, or housing sector) is advantageous
- Strong organisational and multitasking skills with the ability to prioritise workload effectively
- Excellent communication and interpersonal skills, both verbal and written
- Confident and professional telephone manner with strong customer service focus
- Good IT skills, including experience with Microsoft Office, spreadsheets and databases
- Ambitious and motivated, with the drive to develop and progress as the company grows
- Excellent written and verbal communication skills
- Strong customer service skills
Job Type: Full-time
Application question(s):
- Please share your email address below:
Work Location: In person
