Fleet Sales Administrator | Sales Administrator | Fleet Administrator
Location: Holdcroft Motor Group, Stoke-on-Trent
Salary: Circa £25,000 per annum
Working Hours: Monday to Friday: 9:00am – 5:30pm
About the Role
We are looking for an organised and proactive Fleet Sales Administrator to join our busy Fleet Department at Holdcroft Motor Group. This is an excellent opportunity for an individual with strong administrative and customer service skills who enjoys working in a fast-paced environment.
As a Fleet Sales Administrator, you will play a key role in supporting the sales process from enquiry through to vehicle delivery. You will liaise with customers, suppliers, and internal departments to ensure a smooth and efficient experience while maintaining high levels of accuracy and customer satisfaction.
Your Role:
Prepare and process vehicle quotations for fleet customers
Maintain regular communication with customers regarding orders and vehicle updates
Provide excellent customer service via telephone and email
Support the Fleet Sales Team with administrative tasks throughout the sales process
Accurately process vehicle orders and associated documentation
Liaise with manufacturers, suppliers, and internal departments to ensure timely vehicle delivery
Maintain accurate customer and vehicle records
Assist with invoicing and other sales administration duties
Ensure all paperwork is completed accurately and in line with company procedures
Manage multiple tasks and deadlines effectively
About You:
We are looking for someone who:
Has previous administration experience, ideally within a sales or automotive environment
Has excellent communication skills and enjoys speaking with customers
Is confident preparing quotations and handling customer enquiries
Has strong organisational skills and attention to detail
Can manage a varied workload and prioritise tasks effectively
Is proficient in Microsoft Office applications
Works well independently and as part of a team
Has a professional and customer-focused approach
Has excellent problem-solving skills
What We Offer:
Supportive and friendly working environment
Opportunity to join a successful and growing Fleet Department
Ongoing training and development opportunities
Career progression within Holdcroft Motor Group
Employee benefits package
About Holdcroft
Holdcroft Motor Group is one of the UK's leading automotive retailers, committed to delivering exceptional customer service and building long-term relationships with our customers. We invest in our people and provide a supportive environment where individuals can develop their skills, progress their careers, and contribute to our continued success.
