WE ARE HIRING A FULL-TIME CLIENT ADVISOR TO JOIN OUR AMAZING STORE ON BEAK STREET, LONDON!
You will be an ambassador for GANNI. You will work within our beautifully designed stores and report directly to our Store Manager. GANNI’s culture is built on a mindset of learning and achieving results, bringing everyone together around a shared sense of purpose.
At GANNI, passion and optimism drive us. We live our values every day — acting responsibly, thinking sustainably, and showing up with honesty and authenticity in everything we do.
You’ll work with your team to ensure every interaction is effortless, efficient, and fully aligned with every client’s needs.
You’ll lead with an omnichannel mindset, ensuring every client interaction, where every opportunity counts and missing a sale is never an option - online or in-store. Focused on results, you’ll drive traffic through creative digital outreach and bring the GANNI community to life through online bookings and inspiring in-store events.
You’ll energize the store team to reach KPIs while building a culture rooted in authenticity, optimism, and a passion for learning and achieving results.
MUST HAVE REQUIREMENTS
We’re looking for someone who drive results, and inspire a team while delivering exceptional experiences across both online and in-store channels.
- Ensure exceptional client experiences
- Deliver outstanding styling sessions
- Build loyalty within the community
- Lead a client outreach program to boost in-store traffic
- Strive to reach KPI targets and support maintaining a KPI-driven environment.
- Drive in-store shopping events through your client database and establish a program to foster client relationships.
- Ensure every sales opportunity
- Maintain VM guidelines
Stock management in all aspects
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PROFESSIONAL QUALIFICATIONS
- Background within a similar industry for at least 1 years
- Experience with sales and working within a results-driven and goal-oriented environment.
- Omnichannel and omnicommerce understanding
- Excellent communication skills
- Ability to work in a fast-paced environment
- Fluent in English
THE GANNI WAY
We are looking for a true GANNI ambassador - someone who shares our values of Openness (ready to evolve, honest not perfect), Optimism (you never stand still, just dance!), Authenticity (you march at your own beat!), Accountability (no excuses, you make an impact) & Responsibility (make small changes, see big differences).
The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of (hack)the fashion system!
GANNI is a state of mind - more than a way of dressing and we love to change the usual practice in everything we do. We are confident and capable of anything! So prepare yourself to be comfortable with the uncomfortable and hacking the system together with our amazing Retail team!
BE BOLD AND JOIN OUR GANNI COMMUNITY!
We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI community.
We will be interviewing candidates continuously and kindly ask you to send your application and CV as soon as possible.
ABOUT GANNI
Founded in Copenhagen, GANNI is a Danish fashion house led by the husband-and-wife duo Creative Director Ditte Reffstrup and Founder Nicolaj Reffstrup. Born from Ditte’s joyful and uninhibited approach to fashion, GANNI embodies a vision of self-expression, empowering individuals to feel like their most confident selves. More than a fashion brand, GANNI has grown into a mindset—a movement that embraces a community of progressive-minded change-makers with a distinctive, unconventional sense of style, defining the GANNI Girl and ushering in a new era of luxury. With offices in Copenhagen, Paris, New York, and Shanghai, GANNI is present in over 700 of the world’s most prestigious retailers and operates 70 stores across Europe, the United States, and Asia. GANNI.com delivers to 35 countries globally, including Australia, Canada, and South Korea.
As a certified B-Corp, GANNI is committed to progress over perfection, always striving to make better choices in every aspect of the business. The brand is dedicated to embracing innovation, particularly through its Fabrics of the Future program and circular initiatives. GANNI publishes an annual Responsibility Report, offering transparency on its progress, commitments, and impact as it continues its journey toward a more responsible future.
OUR VISION & MISSION
TO PLAYFULLY CHALLENGE CONVENTION AS A FORCE OF POSITIVE CHANGE FOR STYLE, PEOPLE AND PLANET.
Our approach to creating fashion is always disruptive,
refreshing and innovative. From challenging the conventions
of style, to revolutionizing the business practices of the
industry - we challenge the status quo of a cluttered and
homogenising landscape in service of better.
www.ganni.com
