Job Summary
We are seeking a dynamic and highly experienced Head of Quality & Regulatory Compliance to lead the quality assurance and regulatory compliance functions within our 3 children’s residential services. In this pivotal role, you will champion the development, implementation, and continuous improvement of quality standards to ensure the highest levels of safety, well-being, and regulatory adherence for children in care. Your leadership will foster a culture of excellence, accountability, and compliance across all operational facets, ensuring that our services meet or exceed national regulations and best practice frameworks. This role offers an exciting opportunity to influence positive outcomes for vulnerable children while driving organizational integrity and operational excellence.
Responsibilities
- Develop and oversee comprehensive quality assurance programs that monitor service delivery, safeguarding practices, and child welfare outcomes.
- Ensure all residential services comply with relevant legislation, regulations, and accreditation standards related to children’s care.
- Lead internal audits, inspections, and reviews to identify areas for improvement and implement corrective actions promptly.
- Collaborate with senior management to establish policies and procedures that promote best practices in child protection, health & safety, and service quality.
- Provide expert guidance on regulatory changes, ensuring timely updates to policies and staff training initiatives.
- Facilitate ongoing staff development by designing training modules focused on compliance requirements, quality standards, and safeguarding protocols.
- Maintain detailed records of compliance activities, audit findings, incident reports, and improvement plans to demonstrate accountability during inspections or reviews.
- Act as the primary point of contact for external regulators and accreditation bodies during inspections or audits.
Qualifications
- Proven experience in quality assurance within children’s residential or social care settings.
- Former CIW inspector or similar quality assurance experience in Wales.
- Strong knowledge of regulatory frameworks governing children’s services at local, regional, or national levels.
- Demonstrated ability to lead change management initiatives aimed at enhancing service quality and compliance.
- Excellent analytical skills with a keen eye for detail in audit processes and documentation review.
- Exceptional communication skills to effectively liaise with regulators, staff teams, children’s families, and external stakeholders.
- Relevant qualifications in social care management, health & safety, or regulatory compliance are highly desirable.
- A proactive approach with strong leadership qualities to inspire teams towards continuous improvement while maintaining a positive organizational culture focused on child safety and well-being.
Join us in shaping a safer, more compliant environment where every child receives the highest standard of care!
Pay: £450.00 per day
Benefits:
- Casual dress
- Free parking
- On-site parking
Experience:
- Children's home Wales: 2 years (required)
Work Location: In person
