Main Purpose:
Enjoy dealing with general public positively. Create a warm and welcoming atmosphere for customers to encourage loyalty. Sell products stocked using product knowledge and offer best advice.
All training will be given on products sold but a strong interest in outdoor power equipment, garden machinery or climbing equipment would be advantageous.
Job details:
Sell to customers with a positive attitude, a friendly manner, and a desire to meet the company target. Build excellent product knowledge using training and experience.
Answer the phone and deal with phone queries and potential sales. Record all sales and quotes accurately.
Accurately follow processes on computer to maintain accurate stock records and product sales.
General retail duties including cleaning and merchandising stock on sales floor. Always maintain a tidy stockroom. Ensure goods are priced correctly.
Expectations:
Work as a team to support each department, achieve goals.
Friendly and approachable always demonstrating a confidence and willingness to help customers, dealing with customers positively.
Ready to learn and prepared to research new products.
Can use own initiative, personal drive and focus on the customer to always deliver a superb customer experience.
Experience
Experience within a sales environment is preferred however a desire to help customers and an interest in the products would also be considered.
Experience within the industry would be advantageous and all training in sales would be given to the right candidate.
Additional Details
Shop hours are Monday to Friday 8am till 5pm.
Must be available for Saturday working 8.30am - 12.30pm on rotation during summer months (April to Sept) and is paid at overtime rate.
Must be able to drive to due location not being near any public bus stops and at times may be required to drive the company van for deliveries.
Job Types: Full-time, Permanent
Additional pay:
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Ability to commute/relocate:
- Newcastle upon Tyne NE13 6DA: reliably commute or plan to relocate before starting work (required)
Experience:
- Sales: 1 year (preferred)
Work Location: In person